topic Re: Forums in Customer Care

Forums

CalminHeart — Mon, 26 May 2025 11:58:15 GMT

Please fix the forums. Thank you.

Re: Forums

Judaline — Mon, 26 May 2025 12:04:04 GMT

Yeah, it's a total drag.

Re: Forums

Beammeupscotty — Mon, 26 May 2025 12:49:54 GMT

I'm starting to think it's on purpose...

Re: Forums

OKPrincess — Mon, 26 May 2025 12:55:21 GMT

It's too much trouble to get into most days. It shouldn't be that hard to fix.

Re: Forums

meallen616 — Mon, 26 May 2025 13:14:31 GMT

Yes, please fix the forums, it's been too many days now!

Re: Forums

Mary Bailey — Mon, 26 May 2025 13:31:55 GMT

I agree with all of you!

Please fix, it's a drag, it's on purpose, too many days, shouldn't be that hard to fix....

I'm sure people will add more valid points.

Re: Forums

goldensrbest — Mon, 26 May 2025 13:36:34 GMT

IT is totally ridiculous!!!!!!!!!!!!!!!

Re: Forums

Susan-QVC — Mon, 26 May 2025 13:37:43 GMT

Hi Good Morning, we are so very sorry the community continues to have issues, we have reported this for a fix, we are hopeful it will be corrected very soon.

Thank you all for your continued patience,

Susan

Re: Forums

beach-mom — Mon, 26 May 2025 15:36:14 GMT

@Susan-QVC - It's just sad it's happening on a long weekend when people traditionally shop. I find it harder to discuss items with my fellow posters.

I think we all appreciate what you're doing to help and keep us up to date.

Re: Forums

Flying Dove — Mon, 26 May 2025 15:46:30 GMT

Thanks Susan for keeping us up to date. Perhaps QVC needs to get some new teck employees, because QVC is losing a lot of money when they lose shoppers.

Re: Forums

BirkiLady — Mon, 26 May 2025 17:20:17 GMT

I've been sending an on-line request to QVC for help with the FORUMS for the past four days (until 05/25/2025).
Today is the first day I have received a response, which is hopefully a good thing. Has anyone noticed an improvement in the Forums today? I'm going to check them out now and hope for a delightful time. HA! Hope to see you all there!

Re: Forums

Krimpette — Mon, 26 May 2025 17:48:57 GMT

@Susan-QVC I'm sure QVC is losing a good bit of money with this issue. Some regular paying customers are not even bothering to log on of late. Additionally, many ideas shared on these forums end up in sales of QVC products. It probably took as much time and effort to mess up this site as it would be to fix it.

Re: Forums

meem120 — Mon, 26 May 2025 19:57:09 GMT

What the heck is wrong?? This has been going on for days. It appears to be fixed and then right back to that weird page that doesnt do anything but sit there.

Re: Forums

jlkz — Tue, 27 May 2025 00:27:05 GMT

Would like to know exactly what IT was trying to do when the forum page was sabotaged !!!

Just go in an " UNDO " whatever you started out doing....

Re: Forums

Shanus — Tue, 27 May 2025 11:35:52 GMT

@Susan-QVC wrote:
Hi Good Morning, we are so very sorry the community continues to have issues, we have reported this for a fix, we are hopeful it will be corrected very soon.
Thank you all for your continued patience,
Susan

@Susan-QVC I appreciate your efforts, but this morning when I reported it to CS again, she din't even know what Blogs and Forums were or that they existed. That doesn't give me much hope that we can stop scroling to get here.

Many have given up and also not purchasing since we ask advice about sizing, colors others have purchased, advice about products and our reveiws. If Q doesn't care about the many people who post here and are good customers, it's really sad.

Re: Forums

Judaline — Tue, 27 May 2025 11:47:01 GMT

@meem120 wrote:
What the heck is wrong?? This has been going on for days. It appears to be fixed and then right back to that weird page that doesnt do anything but sit there.

I've been telling them for years to get a new computer programmer because the one they have now is So Bad. No site that I know of has this much trouble.

Enough of the scrolling already! My "pointer" finger is darn near worn to the bone.