topic orders still processing... in Customer Care

orders still processing...

ruthbe — Wed, 07 May 2025 16:20:47 GMT

I have a quacker factory and 2 Nicole Miller tops still processing from April.

Is there any possible way these 3 orders can be cancelled.

(FYI the order that I made after it...the denim and Co. I received the wrong item..back it goes) and of course it is no longer available.

So please can these 3 orders be cancelled.

Re: orders still processing...

Bhvbum — Wed, 07 May 2025 16:26:35 GMT

You shouldn't be asking here, shouldn't you be calling customer service? Processing could be that your order has been picked and it could be on its way to the distribution center with other items, to be mailed out.
April was only a week ago.

Re: orders still processing...

ruthbe — Wed, 07 May 2025 16:42:40 GMT

FYI..it was over 2 weeks ago (not a couple cays ago) and I have asked customer care before and they have helped me more than calling customer service sometimes.

If not then I do call.

Re: orders still processing...

RespectLife — Wed, 07 May 2025 18:23:10 GMT

@ruthbe

@Bhvbum is correct.

You should not really be posting a request here as these forums are for discussions of other shoppers who can't help you.

This isn't a place for order resolution.

Sometimes the moderators MAY pick up your post, but that is no guarantee.

qvcsocialteam@qvc.com

with all the details or Call customer service.

Re: orders still processing...

OutOfTheBlue — Wed, 07 May 2025 21:27:53 GMT

Posters here are correct. If you need resolution, Call Customer Service.

I have 3 orders that have been "IN PROCESS" for 12 days now.

I called CS when it was at 10 days, and they told me none of the orders can be cancelled.

So if you need to cancel an order, I hope you are able to; because they won't let me.