topic Moderator: help, please in Customer Care

Moderator: help, please

feline groovy — Sun, 29 Jan 2017 01:39:03 GMT

Just logged on, but the community keeps logging me in and out whenever I try:

*adjusting my settings or profile

*posting a new message (hope this one made it!)

*posting a reply

BTW, I always clear my cache and cookies before coming here, and the above has never happened before.

Any advice or help, please?

Thanks.

Re: Moderator: help, please

Melvin-QVC — Sun, 29 Jan 2017 01:45:26 GMT

@feline groovy wrote:

Just logged on, but the community keeps logging me in and out whenever I try:

*adjusting my settings or profile

*posting a new message (hope this one made it!)

*posting a reply

BTW, I always clear my cache and cookies before coming here, and the above has never happened before.

Any advice or help, please?

Thanks.

@feline groovy I'm sorry that's happening. I'm not sure why it'd doing that. However, I will forward this to out IT department to see if there are any known issues. Please email QVCSocialTeam@qvc.com and I will let you know what information I need from you.

Melvin, Customer Care

Re: Moderator: help, please

CelticCrafter — Tue, 31 Jan 2017 12:58:14 GMT

@Melvin-QVC

I'm having the same problem.

I wanted to adjust my forum settings and it's just a neverending loop of sign-ins that take me to my order page.

Re: Moderator: help, please

itiswhatitis — Thu, 02 Feb 2017 06:21:51 GMT

I too am having this problem.