topic Re: Unhappy with Barefoot Dreams TSV situation in Customer Care

Unhappy with Barefoot Dreams TSV situation

cosmic1 — Tue, 10 Sep 2024 19:47:44 GMT

I bought the Barefoot Dreams TSV this weekend. They had them in stock and I was able to place my order. I checked today and it was on backorder. What the heck? Why was I able to buy it if it was not available as advertised? I am not happy and I did cancel my order.

It is one thing if I order something on waitlist and it takes time for me to get it, but if I order something and it is available, it should not go on back order.

Rant over. If the brass wants to know why they are making the sales like they used, this is one of the reasons for my reduction in purchases.

Re: Unhappy with Barefoot Dreams TSV situation

Kachina624 — Tue, 10 Sep 2024 20:30:52 GMT

@cosmic1. Very often with the variable shipping schedules from Asia, shipments will not arrive in time for a TSV. This can't be canceled or changed. Unvoidable. It's just the way things are since the pandemic. Every time I've had it happen, my item has shipped within a few days.

Re: Unhappy with Barefoot Dreams TSV situation

tansy — Tue, 10 Sep 2024 20:55:41 GMT

The least they could do is send an email apologizing for the situation, @cosmic1

Re: Unhappy with Barefoot Dreams TSV situation

San Antonio Gal — Sun, 15 Sep 2024 14:59:44 GMT

The few times I had something on back order, it was shipped out in a matter of days. You must not have wanted it that bad if you were not able to wait @cosmic1 .