topic Re: QVC... in Customer Care

QVC...

avid shopper — Tue, 27 Aug 2024 19:11:51 GMT

...Please feel free to ship the items I have ordered.

Please feel free to ship backordered items before making them available to a new order.

Please feel free to NOT take more order than you have inventory to fulfill.

Please feel free to not present items until they are available to ship.

Please feel free to update the website and ordering system.

Please feel free to create a less congested home page. Scroll, scroll, scroll is annoying.

Re: QVC...

Puppy Lips — Tue, 27 Aug 2024 19:18:33 GMT

@avid shopper wrote:
...Please feel free to ship the items I have ordered.

Please feel free to ship backordered items before making them available to a new order.

Please feel free to NOT take more order than you have inventory to fulfill.

Please feel free to not present items until they are available to ship.

Please feel free to update the website and ordering system.

Please feel free to create a less congested home page. Scroll, scroll, scroll is annoying.

@avid shopper Years ago I was on auto delivery for a Dr. Denese skin care item. I got an email saying they could not fulfill one of my shipments. Yet I saw on QVC that they were selling the exact same thing on air, for more money. I emailed someone and got a response saying that those items were allotted to on-air sales, or something to that affect. I could not believe it.

Re: QVC...

rms1954 — Tue, 27 Aug 2024 20:03:10 GMT

LOL ... funny but not really.

Re: QVC...

Kachina624 — Tue, 27 Aug 2024 20:40:44 GMT

@avid shopper. If you think of the way QVC operates, you'll conclude that what you ask is impossible.

International shipping is complicated with many possibilities for delays. They may contract for items to arrive on set dates but this doesn't always happen. If it does arrive, it may have to go to brief backorder. QVC has a set schedule that can't be varied so they can't delay presentation or reschedule them. They also don't have infinite space to store extra goods and must move them out as they arrive.

Please think about the logistics of their operation. If you're buying something where the arrival date is important, online shopping might not be a wise choice. They're all subject to delays; I've had them with Macy's Walmart and Amazon too.

Re: QVC...

Robertak — Wed, 28 Aug 2024 01:45:51 GMT

I don't order a ton of things, but I did notice my orders have been coming much, much quicker the last year or so. Usually just a few days. I do remember when shipping was pretty slow, and I wouldn't order something from anywhere that I needed urgently. I was in shipping and there are so many things that can go wrong that are uncontrollable.

Re: QVC...

santorini — Wed, 28 Aug 2024 02:19:37 GMT

I'll add to your list. 😀

Please feel free to hold a refresher grammar class for all hosts with emphasis on when to use I and me.

Re: QVC...

Catch71 — Thu, 29 Aug 2024 18:48:14 GMT

@Robertak

My orders are arriving sooner also. I wonder if it is because they are shipping out less. So many people are complaining about their rising prices.