topic Re: Ordering Process in Customer Care

Ordering Process

I am still oxox — Sat, 03 Aug 2024 14:13:35 GMT

I was able to get the item in my cart but it would not process I finally had to call CS which I have not done in years.

Re: Ordering Process

ILOVE ME — Sun, 25 Aug 2024 13:15:51 GMT

YES>very frustrating that needs a fix asap! If we can't order items that are listed as available, close shop QVC!

Re: Ordering Process

KailaS — Sun, 25 Aug 2024 13:26:52 GMT

Yep, had the problem part of last night. This morning, the problem is back-- or maybe it never went away. This is my only time today to order. However, as I noted last night, it is a sign to me to save my money.

Re: Ordering Process

elated — Sun, 25 Aug 2024 21:43:02 GMT

I tried to order two items and it kept saying "Hmm something must be wrong". I tried several times but no go. When the shipping & handling promtion for free was no longer available, the items went through with no problem. I decided not to order.

Re: Ordering Process

Kitty Galore — Mon, 26 Aug 2024 00:39:56 GMT

having all the same problems as all if you 😠. Now also I hit place order I actually get that far , earlier I couldn't ev3n check out which has been happening for months now !!! QVC fix these issues !!!!! Unless you don't want my $$$

Re: Ordering Process

ScrapHappy — Mon, 26 Aug 2024 14:04:39 GMT

I was having problems ordering last Monday, the 19th. Couldn't check out online or on App. Tried both Add to Cart and Speed Buy. Then I noticed later on 3 of the same item I was trying to order was in my cart. I called CS and she cancelled 2. Told CS that this has happened to me before and that there is a thread (I think several now) about this. She said she would notify IT. I did receive an email that my account was re-acivated after that.