topic Re: Can someone explain this in Customer Care

Can someone explain this

snipsnapsnur — Sun, 05 May 2024 15:51:10 GMT

I purchased this with $3.50 S/H. While checking on the status and viewing the order, I saw where you could Edit so out of curiosity I clicked on it and got this? Is this telling me that for the same $3.50 I could get it on the 6th or 7th instead of the 13th (as my order says)?

Re: Can someone explain this

cheriere — Sun, 05 May 2024 15:57:50 GMT

@snipsnapsnur

When you clicked on the other delivery options, did the shipping charge still stay at $3.50?

Re: Can someone explain this

kaydee50 — Sun, 05 May 2024 15:58:00 GMT

Certainly looks that way to me. I would keep a copy of it so if a higher amount is charged you have proof of what was offered. I think it's probably a mistake on Q's part but it wouldn't be the first!

Re: Can someone explain this

cheriere — Sun, 05 May 2024 16:00:28 GMT

@snipsnapsnur

Maybe since you already purchased it, the shipping price just stayed the same since it can no longer be changed.

Re: Can someone explain this

snipsnapsnur — Sun, 05 May 2024 16:01:28 GMT

@cheriere wrote:
@snipsnapsnur

When you clicked on the other delivery options, did the shipping charge still stay at $3.50?

I didn't click on it until I read your response, lol. So I went back and clicked and it says "Sorry, we are unable to update your order", but the price didn't change when I clicked on it. Hmm. Go figure!

Re: Can someone explain this

Kachina624 — Sun, 05 May 2024 16:04:36 GMT

@snipsnapsnur. Cannot explain the illogical. Maybe the mods can.

Re: Can someone explain this

Jk9 — Sun, 05 May 2024 16:05:15 GMT

Maybe just a technical glitch?

Re: Can someone explain this

Meowingkitty — Sun, 05 May 2024 16:30:03 GMT

@snipsnapsnur wrote:
I purchased this with $3.50 S/H. While checking on the status and viewing the order, I saw where you could Edit so out of curiosity I clicked on it and got this? Is this telling me that for the same $3.50 I could get it on the 6th or 7th instead of the 13th (as my order says)?

I almost ordered those then I looked at Amazon first and they're $9.98 each with free shipping. So it would be only $20.00 for two vs QVC price. I order one and I liked it. Might order another one.

Re: Can someone explain this

loriqvc — Sun, 05 May 2024 16:35:39 GMT

@snipsnapsnur - I think @cheriere is correct; as we all know, QVC really locks down orders as soon as they are placed, so the supposed "options" for changing the speed of your shipping after the order is already in process are likely non-existent, leaving the shipping costs to all be shown as the same amount (what you already paid).

Re: Can someone explain this

grooms — Sun, 05 May 2024 19:44:30 GMT

Weird......what is happening with QVC....they are tryingf to make so manychanges and all they have to do is to go back the original way they were when they startts instead of all this new techie stuff.

Re: Can someone explain this

sunshine45 — Sun, 05 May 2024 19:58:33 GMT

@Meowingkitty wrote:
@snipsnapsnur wrote:
I purchased this with $3.50 S/H. While checking on the status and viewing the order, I saw where you could Edit so out of curiosity I clicked on it and got this? Is this telling me that for the same $3.50 I could get it on the 6th or 7th instead of the 13th (as my order says)?
I almost ordered those then I looked at Amazon first and they're $9.98 each with free shipping. So it would be only $20.00 for two vs QVC price. I order one and I liked it. Might order another one.

@Meowingkitty

they are not the same brand.

if you are comparing them directly as the MER-MAID brand, the offer on amazon and the offer on qvc is pretty comparatively priced. the two pack on amazon from the same manufacturer is $35 with free shipping and extra gaskets. the qvc price is $33 with $3.50 shipping and extra gaskets. add on an 8% rebate if you shop qvc via the topcashback rebate site.

Re: Can someone explain this

sunshine45 — Sun, 05 May 2024 20:01:38 GMT

@snipsnapsnur wrote:
I purchased this with $3.50 S/H. While checking on the status and viewing the order, I saw where you could Edit so out of curiosity I clicked on it and got this? Is this telling me that for the same $3.50 I could get it on the 6th or 7th instead of the 13th (as my order says)?

LOL @snipsnapsnur

you probably alerted them to an issue......right now i am getting these rates when i have it in my cart......

V83145

Drain Magic By Mer-Maid Set of 2 Anti-Clog Sink Stopper

Chrome

Shipping Method

Standard Delivery,

by 05/14/24*

$3.50

Standard Delivery by 05/14/24* $3.50

Express Delivery,

by 05/08/24*

$11.72

Express Delivery by 05/08/24* $11.72

Premium Delivery,

by 05/07/24*

$18.72

Premium Delivery by 05/07/24* $18.72

Re: Can someone explain this

snipsnapsnur — Sun, 05 May 2024 21:22:27 GMT

@sunshine45 wrote:
@snipsnapsnur wrote:
I purchased this with $3.50 S/H. While checking on the status and viewing the order, I saw where you could Edit so out of curiosity I clicked on it and got this? Is this telling me that for the same $3.50 I could get it on the 6th or 7th instead of the 13th (as my order says)?

LOL @snipsnapsnur

you probably alerted them to an issue......right now i am getting these rates when i have it in my cart......

V83145
Drain Magic By Mer-Maid Set of 2 Anti-Clog Sink Stopper
Chrome
Shipping Method
Standard Delivery,
by 05/14/24*
$3.50
Standard Delivery by 05/14/24* $3.50
Express Delivery,
by 05/08/24*
$11.72
Express Delivery by 05/08/24* $11.72
Premium Delivery,
by 05/07/24*
$18.72
Premium Delivery by 05/07/24* $18.72

Oh wow. I don't remember seeing differences in S/H prices when I ordered. Just checked again. Still says the same on mine.

Re: Can someone explain this

Imaoldhippie — Mon, 06 May 2024 10:04:16 GMT

Looks like a simple mistake. I would bring it to the attention of the mods.