topic Re: Please advise how to opt out of "monthly summary" in Customer Care

Please advise how to opt out of "monthly summary"

GingerPeach — Wed, 06 Apr 2016 21:34:09 GMT

I do not wish to receive the "monthly summary."

However, QVC has not included a way to opt out unless you also opt out of order and/or shipping updates and other important info.

I would like QVC to provide better selections for its customers with regard to email preferences. Thank you.

Re: Please advise how to opt out of "monthly summary"

millieshops — Wed, 06 Apr 2016 21:35:59 GMT

Do we all get that summary? I don't remember seeing any in my email.

Re: Please advise how to opt out of "monthly summary"

GCR18 — Wed, 06 Apr 2016 21:54:10 GMT

I got an email today. I think this is the first time.

Re: Please advise how to opt out of "monthly summary"

persiflage — Wed, 06 Apr 2016 22:09:21 GMT

I agree with Homegirl and would like a way to opt out of the summary. I think this is the 3rd month that I have received it.

Re: Please advise how to opt out of "monthly summary"

Caffeina — Wed, 06 Apr 2016 22:56:19 GMT

I think I also received one, but I'm unable to confirm if it's legitimate. I don't remember receiving one before, so I wanted to view the source before opening. I was unable to view the source, because I get a prompt for an octet-stream application, which I'm not going to open. If you're going to send these emails, please don't include applications or attachments.

Re: Please advise how to opt out of "monthly summary"

PinkyPetunia — Wed, 06 Apr 2016 22:55:45 GMT

I got one today for the first time. I'd love to opt out. It's a useless email. Doesn't tell me anything I don't already know.

Re: Please advise how to opt out of "monthly summary"

Wayne-QVC — Thu, 07 Apr 2016 00:23:02 GMT

@GingerPeach wrote:

I do not wish to receive the "monthly summary."

However, QVC has not included a way to opt out unless you also opt out of order and/or shipping updates and other important info.

I would like QVC to provide better selections for its customers with regard to email preferences. Thank you.

@GingerPeach We currently do not offer the option to opt out of the monthly summary. The purpose of this summary is to provide account information to our customers (for questions they are already asking). Not all QVC customers will receive the email in this early part of the year. Eventually, it will be rolled out to all customers.

Re: Please advise how to opt out of "monthly summary"

GingerPeach — Thu, 07 Apr 2016 00:25:53 GMT

Thank you, @Wayne-QVC

I understand the purpose.

I simply do not want to receive it. I find it intrusive and of no value.

I believe QVC should allow customers the option to receive it or not. Currently, there is no way to prevent this "summary" other than opting out of other email that is actually useful.

The monthly summary is not useful.

Thanks for trying.

Re: Please advise how to opt out of "monthly summary"

Wayne-QVC — Thu, 07 Apr 2016 03:31:23 GMT

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