topic Re: MODS - outdated offer text on product pages in Customer Care

MODS - outdated offer text on product pages

loriqvc — Mon, 18 Mar 2024 20:56:46 GMT

Hello, lovely moderators! I just wanted to alert you about outdated offer text that is still being displayed on many, if not all, product pages—I've seen the Q Card offer that expired at the end of the day yesterday (shown below) on at least 10 product pages as I've been browsing today.

Get $15 Off a $75+ Purchase When You Use Your QCard® & Code QCARDVIP24. Valid Now thru 3/17. | Learn More

ETA: Here's a link to one of the instances in case this actually isn't on all product pages:

https://www.qvc.com/girl-next-door-4pc-salvia-evolution-violet-live-plants.product.M95053.html

Re: MODS - outdated offer text on product pages

Wayne-QVC — Mon, 18 Mar 2024 21:03:41 GMT

@loriqvc Thanks for bringing this to our attention. I will alert the appropriate department.

Re: MODS - outdated offer text on product pages

kaydee50 — Mon, 18 Mar 2024 22:47:17 GMT

@Wayne-QVC While you're at it, can we get rid of the Christmas Spectacular ad on the home page????

Re: MODS - outdated offer text on product pages

Wayne-QVC — Mon, 18 Mar 2024 23:03:04 GMT

@kaydee50 I will be happy to assist with that also.

Re: MODS - outdated offer text on product pages

Mz iMac — Mon, 18 Mar 2024 23:17:41 GMT

"Christmas Spectacular ad on the home page????"

Goes to show the Q has some sharp eyed customers. 👍🏾

Re: MODS - outdated offer text on product pages

Bookplate — Tue, 19 Mar 2024 19:16:14 GMT

That message about the expired (3/17) Q card offer is still in place as of the afternoon of March 19. In case anyone is surprised.

Re: MODS - outdated offer text on product pages

loriqvc — Wed, 20 Mar 2024 17:05:42 GMT

@Wayne-QVC - Just FYI, the text is still appearing on all the pages I've seen today.

(I wish the code still worked—I tried it on the TSV just in case, but it generates an error message that the code has expired.)

Re: MODS - outdated offer text on product pages

loriqvc — Sat, 23 Mar 2024 23:17:45 GMT

Just another update: It's now 3/23—almost a week after the offer expiration—and the text is still there.

Re: MODS - outdated offer text on product pages

loriqvc — Thu, 28 Mar 2024 02:10:10 GMT

Well, we're now 10 days past the offer expiration date, but the text is still posted on every item page. Tagging multiple moderators for continuing awareness:

Re: MODS - outdated offer text on product pages

loriqvc — Mon, 01 Apr 2024 23:57:54 GMT

At last, the offer text has disappeared! Hallelujah!