topic Re: Garment Measurements on items presented in Customer Care

Garment Measurements on items presented

Hoping for the best — Tue, 05 Mar 2024 04:46:07 GMT

During Shawn's show at 10:00-12:00p March 4, most of the items presented only showed !X and up for the garment measurements on line. Across the board

How is one supposed to order based on lack of knowledge, and the Q not posting all measurements in all sizes

Re: Garment Measurements on items presented

Foxxee — Tue, 05 Mar 2024 05:01:50 GMT

They expect customers to run to the website and look up the measurements.

Re: Garment Measurements on items presented

Icegoddess — Tue, 05 Mar 2024 05:01:26 GMT

That would be a deal-breaker for me.

Re: Garment Measurements on items presented

Hoping for the best — Tue, 05 Mar 2024 06:09:41 GMT

There were limited measurements on the website of each item only 1X and up...No measurements on line for size XS to XL on most of the items presented.

Re: Garment Measurements on items presented

loriqvc — Tue, 05 Mar 2024 15:20:31 GMT

@Hoping for the best - Just to check: Do you happen to have an ad blocker installed? I've discovered that there's something weird in QVC's coding (shocking, I know) that sometimes messes with the pop-up box showing garment measurements; I may get to see all, some, or none of the measurements depending on the day. If I stop my ad blocker temporarily, reload the page, and click the size guide link again, I am always able to see everything.

If you don't have an ad blocker (or even if you do), share an item number or two, and we can check to see if all customers are experiencing the same issues you are. That would also be helpful for any moderators who may see this message so they know what to report for item description updates if needed.

Re: Garment Measurements on items presented

Kachina624 — Tue, 05 Mar 2024 15:29:41 GMT

@Hoping for the best wrote:
There were limited measurements on the website of each item only 1X and up...No measurements on line for size XS to XL on most of the items presented.

@Hoping for the best. Since you don't cite specific examples (item numbers), it's difficult to know what you're talking about.