topic Re: Order Total Different in Customer Care

Order Total Different

WORKING GAL — Sun, 18 Feb 2024 23:09:27 GMT

I placed an order yesterday for the 2 pc. Ginsu knife set and was given a total of $16.05 with 5 easy pays of $3.21. Order status today says the total of $16.08. Why is the total different than what I was told?

Re: Order Total Different

SaveTheTurtles — Mon, 19 Feb 2024 01:11:32 GMT

3 cents difference?

Re: Order Total Different

Mz iMac — Mon, 19 Feb 2024 01:19:01 GMT

@WORKING GAL Call CS & ask them why the 3¢ difference.

Re: Order Total Differ@ent

WORKING GAL — Mon, 19 Feb 2024 01:41:07 GMT

@SaveTheTurtles- I know the price difference is very small but I want to know why. This has happened to me before with a larger $ amount. The price they quote you should be the price you pay.

Re: Order Total Different

Lisamartha — Mon, 19 Feb 2024 03:54:06 GMT

There does seem to be a problem. I put thru an online order yesterday and the easy pay did not calculate correctly. The monthly payment was almost $2 more than it should be. Had to call customer service. I also have an online order for something else and it is still letting me cancel the order 4 days later! We all know that is unheard of!