topic VOLUME WON'T TURN ON FOR VIDEOS in Customer Care

VOLUME WON'T TURN ON FOR VIDEOS

Annie94 — Tue, 13 Feb 2024 07:19:11 GMT

VOLUME IN THE VIDEOS WONT TURN ON. i HAVE UPDATE ALL THE VOLUME ON MY COMPUTER. CALLED THEM AND THEY SAY NO COMPLAINS. BUT IT IS THEIR PROBOLEM.

Re: VOLUME WON'T TURN ON FOR VIDEOS

Starpolisher — Tue, 13 Feb 2024 08:48:41 GMT

I had this problem with the phone I had before this one. I had to use the Q app to hear the volume. The problem for me was, I couldn't see the forums on the app so I had switch back and forth. Since I upgraded my phone, the volume works on this one.

Re: VOLUME WON'T TURN ON FOR VIDEOS

RespectLife — Tue, 13 Feb 2024 13:42:38 GMT

@Annie94 wrote:
VOLUME IN THE VIDEOS WONT TURN ON. i HAVE UPDATE ALL THE VOLUME ON MY COMPUTER. CALLED THEM AND THEY SAY NO COMPLAINS. BUT IT IS THEIR PROBOLEM.

I don't have any problems with the sound on any of the videos @Annie94

On my desk top (Edge), Kindle (Silk) or Samsung Phone.

I doubt it is 'their' problem and would suggest trying a different browser.

Re: VOLUME WON'T TURN ON FOR VIDEOS

cjm61 — Tue, 13 Feb 2024 15:00:49 GMT

@Annie94 I know computer issues can be a pain but if the volume is heard by others, no complaints from anyone else, its an issue with your settings on your computer. I can hear from every device.

Re: VOLUME WON'T TURN ON FOR VIDEOS

SaveTheTurtles — Tue, 13 Feb 2024 18:49:10 GMT

I have no problems with hearing anything either.

Re: VOLUME WON'T TURN ON FOR VIDEOS

Squirrels Are Trash — Wed, 14 Feb 2024 17:00:09 GMT

Can you see the volume option at all? Is there an X beside it? Are you using a browser? Which one?

I don't understand the FIX THIS NOW demands, with no actionable information whatsoever.

Re: VOLUME WON'T TURN ON FOR VIDEOS

wnygrl585 — Sun, 18 Feb 2024 12:12:22 GMT

You need to expand the video and look for speaker its not QVC but the way software operates on the Internet

Re: VOLUME WON'T TURN ON FOR VIDEOS

ciao_bella — Sun, 18 Feb 2024 12:26:39 GMT

On occasion I've had the same thing happen to me. However, here is what I had to do. First, make sure you're volume is up on your computer, laptop or phone. Then go to the video, click on the volume button so the slash is off the volume icon.. THEN, go to the picture of the video and CLICK on the picture itself. That seems to activate the sound to turn the video on. That's how it works for me, so perhaps it will work for you. Give it a try.