topic Re: MVP Promo Code in Customer Care

MVP Promo Code

lotusmagician — Wed, 07 Feb 2024 02:35:31 GMT

I ordered a top this evening and used a promo code that expires tomorrow. I decided to cancel my order for the top. I found another item to purchase and tried to apply my promo code. I received a message that the promo code was already used. This makes no sense to me. Since I had canceled the other item, I should be able to apply the promo code to another item. Guess who is not making a purchase then? Forget it!

Re: MVP Promo Code

SaveTheTurtles — Wed, 07 Feb 2024 02:44:08 GMT

@lotusmagician You should call customer service. The system is not reflecting your change of mind. Most likely you'll need assistance for this.

Re: MVP Promo Code

lotusmagician — Wed, 07 Feb 2024 02:46:10 GMT

@SaveTheTurtles Thank you; I will call them tomorrow. Much appreciated.

Re: MVP Promo Code

Foxxee — Wed, 07 Feb 2024 02:54:05 GMT

I did that once, they would not refund. Told me it can only be used one time. If cancel the order, it can't be transferred to a new order.

Doesn't seem right. That happened to me at Bloomingdale's one time. They did honor it for the second order.

I guess some retailers want to keep their customers more than other retailers.

Re: MVP Promo Code

Kachina624 — Wed, 07 Feb 2024 03:04:12 GMT

@lotusmagician. I don't know of a single site that a allows a person to use a code more than once. There has always been a warning that any change can result in loss of benefits. Once used, it's gone whether it's fulfilled or not. Sorry, but you're out of luck.

Re: MVP Promo Code

NEvans2 — Wed, 07 Feb 2024 03:05:30 GMT

@lotusmagician Having worked in retail for 42 years I can tell you that you stand a better chance getting to re-use that coupon at a brick and mortar store than you do online. That's not to say that the Q won't give you any satisfaction. A lot of times the manager will say that they'll make an exception this time. The only thing I can say is when you have a coupon be extra sure you want what you ordered. One time use means you can only use it one time, and you did. Hopefully they will take into consideration that you changed your mind and want to order something different. Good Luck!

Re: MVP Promo Code

loriqvc — Wed, 07 Feb 2024 03:07:05 GMT

@lotusmagician - I hope you can get your code reinstated, but please don't get upset with the customer service rep if you cannot—there is a good chance the system will not allow them to override the previous usage of the code. I've definitely seen that block in similar situations at multiple companies; unfortunately, computers can't be reasoned with and are only capable of doing what they're programmed to do.

Re: MVP Promo Code

Bookplate — Wed, 07 Feb 2024 03:17:09 GMT

I agree with the other posters that this practice is pretty much universal at websites. Once you use that coupon it disappears, doesn't matter if the order is then cancelled.

Re: MVP Promo Code

Spacrazy — Wed, 07 Feb 2024 03:56:26 GMT

I've read this same post on numerous occasion and it's been made clear the coupon code is for one time use only.

Re: MVP Promo Code

rms1954 — Wed, 07 Feb 2024 04:26:26 GMT

What is MVP????

Re: MVP Promo Code

lotusmagician — Wed, 07 Feb 2024 09:57:49 GMT

Next time, I'll pay closer attention to the promo code offer details before ordering. Thanks, everyone!

Re: MVP Promo Code

kaydee50 — Wed, 07 Feb 2024 14:43:27 GMT

@lotusmagician Yes, it is necessary to read all the very fine print!

Re: MVP Promo Code

lotusmagician — Wed, 07 Feb 2024 15:06:22 GMT

I feel like some comments were a bit harsh. I don't think I'm posting on here anymore. Bye!

Re: MVP Promo Code

paixmcdao — Wed, 07 Feb 2024 15:09:41 GMT

@Kachina624 wrote:
@lotusmagician. I don't know of a single site that a allows a person to use a code more than once. There has always been a warning that any change can result in loss of benefits. Once used, it's gone whether it's fulfilled or not. Sorry, but you're out of luck.

Kohl's does

Re: MVP Promo Code

Happy2BHere — Wed, 07 Feb 2024 23:16:14 GMT

Just wanted to add that this happened to me at "A" too.

I ordered something with a coupon code and noticed I chose the wrong size so I cancelled immediately. Then I went in to reorder and couldn't use the coupon code, even though the first order never went through. I couldn't figure out why not, so I called them and they said yep, that's correct. Well huh. I guess I learned a new (unwanted) lesson that day! Doesn't make much sense to me (after all they'll be losing a sale), but I guess you cant fight a policy.

Re: MVP Promo Code

Icegoddess — Wed, 07 Feb 2024 23:27:46 GMT

@paixmcdao wrote:
@Kachina624 wrote:
@lotusmagician. I don't know of a single site that a allows a person to use a code more than once. There has always been a warning that any change can result in loss of benefits. Once used, it's gone whether it's fulfilled or not. Sorry, but you're out of luck.
Kohl's does

@paixmcdao I got a postcard from HSN with a coupon code that's good as many times as I want to use it until the end of the month, but it does specifically say that on the front and in not so fine print.

Re: MVP Promo Code

Sparky3333 — Thu, 08 Feb 2024 03:59:49 GMT

There have been several times thru the years i ordered at HSN with a coupon then cancelled..I would call them and they reinstate the coupon..Last time i did this was oct 2023..

Re: MVP Promo Code

elated — Thu, 08 Feb 2024 05:04:54 GMT

@rms1954 wrote:
What is MVP????

Most Valuable Player

Re: MVP Promo Code

beach-mom — Thu, 08 Feb 2024 05:45:12 GMT

@elated wrote:
@rms1954 wrote:
What is MVP????
Most Valuable Player

@elated - or in QVC land it probably stands for "most valuable person." I'm not sure, as I don't think I've ever received one.

I did learn a long time ago if I had a code to use, I should use it on something I was very sure of. In my case I wouldn't use it for clothes when I wasn't 100% sure of the size.

Re: MVP Promo Code

SamBrown — Thu, 08 Feb 2024 15:35:00 GMT

@lotusmagician wrote:
I feel like some comments were a bit harsh. I don't think I'm posting on here anymore. Bye!

@lotusmagician Sometimes you have to take responsibility for your actions. Why should you get to use the code twice and not everyone else? Chalk it up to a lesson learned and move on.