topic Re: PLEASE STOP USING POSTAL SERVICE in Customer Care

PLEASE STOP USING POSTAL SERVICE

Wricardos — Tue, 05 Dec 2023 15:40:57 GMT

Please stop using the postal service for your deliveries. They come to late!

Re: PLEASE STOP USING POSTAL SERVICE

millieshops — Tue, 05 Dec 2023 15:42:43 GMT

@Wricardos Too late in what way? Too many days or too late in the day?

Re: PLEASE STOP USING POSTAL SERVICE

Desertdi — Tue, 05 Dec 2023 15:45:34 GMT

@Wricardos wrote:
Please stop using the postal service for your deliveries. They come to late!

@Wricardos MINE come to my P.O.Box....and I have to DRIVE THERE to pick it up. I "suppose" I could have gone to a regular store, if I have to leave the house...(!) di

Re: PLEASE STOP USING POSTAL SERVICE

LindaSal — Tue, 05 Dec 2023 16:00:15 GMT

I don't know if the Q makes this decision. The mail delivery companies these days are working together to streamline delivery. That's the way I understand it anyway. I have postal employees in my family and my SIL was a Postmaster locally and she explained this to me awhile back. Even Amazon trucks deliver packages, as UPS does to the PO and then they will deliver to the residents.........

Re: PLEASE STOP USING POSTAL SERVICE

eadu4 — Tue, 05 Dec 2023 16:06:33 GMT

@Wricardos It's not always QVC's choice on how the item is shipped. The supplier sometimes chooses the method of delivery. I understand you needed to vent, but it is what it is. With all the thefts off of porches, FedEX trucks, UPS trucks and more, I guess we just need to be grateful if we actually get the item we have ordered. It is the time of year when shipping is usually stressed beyond it's limits.

Re: PLEASE STOP USING POSTAL SERVICE

cheriere — Tue, 05 Dec 2023 16:38:32 GMT

Seems like the USPS does take a little longer. I don't have a physical mailbox & I had to go get a PO Box to ensure I received all of my orders. Unfortunately UPS left my packages at a couple neighboring houses. Had my neighbors not been kind and honest I'd never have received them. Some items I've ordered though, Bose, computers, nail polish etc apparently can only be sent to a physical address using UPS so now I'm always mindful to have them shipped to a family member's house. It is a hassle, but so is going to the post office. For me, it's just part of the cost of shopping with QVC or any online vendor.

Re: PLEASE STOP USING POSTAL SERVICE

SaveTheTurtles — Tue, 05 Dec 2023 16:53:09 GMT

I think the only time UPS actually makes the delivery is for larger heavier items that USPS can't deliver. I just had my OXO 3 fry pans delivered yesterday and it was by UPS.

Re: PLEASE STOP USING POSTAL SERVICE

Kitty Galore — Tue, 05 Dec 2023 17:43:27 GMT

@LindaSal wrote:
I don't know if the Q makes this decision. The mail delivery companies these days are working together to streamline delivery. That's the way I understand it anyway. I have postal employees in my family and my SIL was a Postmaster locally and she explained this to me awhile back. Even Amazon trucks deliver packages, as UPS does to the PO and then they will deliver to the residents.........

@LindaSal all true ! I have family members as well that work for usps . It was explained to me the same way . I have no issues with my packages being delivered that way actually even quicker then just through ups mist if the time

Re: PLEASE STOP USING POSTAL SERVICE

Kitty Galore — Tue, 05 Dec 2023 17:45:15 GMT

@SaveTheTurtles wrote:
I think the only time UPS actually makes the delivery is for larger heavier items that USPS can't deliver. I just had my OXO 3 fry pans delivered yesterday and it was by UPS.

@SaveTheTurtles That's true , and also most food items .

Re: PLEASE STOP USING POSTAL SERVICE

KathyM23 — Tue, 05 Dec 2023 18:02:54 GMT

I prefer USPS delivery. I find my packages arrive timely and the bags are clean and not worn. When they come UPS it is not any sooner and the packages are dirty, gritty and look like they have been run over by a truck.

I prefer postman delivery. Comes on my covered porch on a table or chair and arrives clean.

I went to the post office to drop off a return, ran into my postman and he said to just leave it by my mailbox for him to pick up and scan and save myself a trip to the post office loading dock.

Re: PLEASE STOP USING POSTAL SERVICE

RespectLife — Tue, 05 Dec 2023 18:45:40 GMT

@Kitty Galore wrote:
@SaveTheTurtles wrote:
I think the only time UPS actually makes the delivery is for larger heavier items that USPS can't deliver. I just had my OXO 3 fry pans delivered yesterday and it was by UPS.
@SaveTheTurtles That's true , and also most food items .

I don't agree.....I have UPS delivery small items all the time!

Yesty, a tiny square box....day before a bra!

It just depends if they are going to be in my area or not.

Re: PLEASE STOP USING POSTAL SERVICE

RespectLife — Tue, 05 Dec 2023 18:47:35 GMT

@KathyM23 wrote:
I prefer USPS delivery. I find my packages arrive timely and the bags are clean and not worn. When they come UPS it is not any sooner and the packages are dirty, gritty and look like they have been run over by a truck.

I prefer postman delivery. Comes on my covered porch on a table or chair and arrives clean.

I went to the post office to drop off a return, ran into my postman and he said to just leave it by my mailbox for him to pick up and scan and save myself a trip to the post office loading dock.

@KathyM23

Was it a QVC return?

You don't have to go to the PO at all.

Use the Q label (if it is designated for USPS and not UPS)

Schedule a Free USPS pick up online.

You get an email receipt of the request and another email when they have picked it up...all the proof you need of the return.

I have been doing it for a long time.

Re: PLEASE STOP USING POSTAL SERVICE

Carolina925 — Wed, 06 Dec 2023 12:20:30 GMT

I'm just thankful that the packages get delivered to me, whatever means they find necessary. I've started getting even my Amazon purchases delivered via USPS. I have a wonderful delivery person through both USPS and UPS. The FedEx and Amazon drivers change all the time but the USPS and UPS drivers seem to remain the same for a while. I even had my UPS driver come up to me in the grocery store and introduce his children to me! I didn't recognize him without his uniform but he recognized me. With the delivery companies struggling, especially this time of year, I just hope I get my orders in any sort of timely manner. Hope you get your packages soon.

Re: PLEASE STOP USING POSTAL SERVICE

catmama — Wed, 06 Dec 2023 20:48:13 GMT

For me UPS is quicker, but sometimes the parcel looks like it's been runover by a truck )(another poster mentioned this too). A package yesterday had actually had extra tape around it, because there was a huge rip in it.

But USPS can take forever to deliver packages. Three times in the past couple months, I have had QVC deliveries take several days longer than normal when being delivered by USPS. On the tracking system, it shows arriving in town and then nothing happens. In fact, one showed having arrived and it didn't. I contacted QVC and they sent a replacement. Four days after the replacement arrived, the original package arrived.

Some of the smaller towns in our areas have post offices that are months behind in delivering packages.

Re: PLEASE STOP USING POSTAL SERVICE

Estellee — Thu, 07 Dec 2023 15:50:16 GMT

Pretty much everything I order from Q starts off with UPS and is transferrred to the PO. It does take a little longer and it doesn't matter how much I pay for the item.

Re: PLEASE STOP USING POSTAL SERVICE

Teddixat — Fri, 08 Dec 2023 16:20:31 GMT

@KathyM23 that is my experience as well. UPS destroys packages. I never have that problem with the post office. I have had several packages delivered by UPS thst were even open and the sides bent and crushed

Re: PLEASE STOP USING POSTAL SERVICE

Jessa9 — Sun, 10 Dec 2023 01:54:13 GMT

I prefer UPS...I have a package of the gourmet nuts that came UPS and then handed over to the US mail and its been sitting there for 3 days!!!! I wish you had a choice I would pick UPS tor everything. I've even had trouble with bill payments going to Philadelphia from Pittsburgh taking 2 weeks!

Re: PLEASE STOP USING POSTAL SERVICE

Sage04 — Sun, 10 Dec 2023 04:24:13 GMT

Wasn't there a time when you ciuld pay UPS to delivery your package all the way? I think it was a monthly fee or something like that.

Re: PLEASE STOP USING POSTAL SERVICE

Merrygold — Tue, 12 Dec 2023 01:57:27 GMT

@Sage04 UPS has an upgrade called MyChoice. It will upgrade your packages to ground delivery for $20 a year. Worth it for me, as my local post office does not deliver. I have no mail, only a PO Box. If something does slip by the upgrade and ends up in my PO Box, UPS will tell me that the shipper (QVC) chose that. QVC will say it’s a UPS choice. Bane of my mail and shipping experiences for the 15 years that I have lived here. Oh, also, very small town, but if something only has my physical address w/o mentioning the box number, my tiny post office will send it back. They know me! Thanks for the rant!

Re: PLEASE STOP USING POSTAL SERVICE

laluzdelmundo — Tue, 12 Dec 2023 09:07:15 GMT

My relationship with the US Postal Service is frayed, to say the least. If you follow the delivery info I've included below, you will see that they tried to deliver a QVC item on Saturday but said their was no access to delivery location (my house.) This has happened before and is not true. I am in a single family house on a regular city street, no gates, no passwords needed. I had a delivery the same Saturday from Amazon.

Then today I see my item was delivered to a place with a "front desk/reception/mail room." Where did my package go? USPS is "not sure." They'll "see if it turns up." This is the 4th time this year they've pulled this stunt. Previously I finally received two of the packages and the 3rd time I was credited by QVC.

I won't even go into the regular mail problem on my street/route.

Delivered On

Monday, December 11 at 2:17 P.M. at FRONT DESK/RECEPTION/MAIL ROOM

Tracking Status

Delivered by Local Post Office

SHIPPING HISTORY

Hide Shipping History

MONDAY, DECEMBER 11
1. 2:17 PM | PHOENIX, AZ
  Delivered
SATURDAY, DECEMBER 9
1. 6:04 PM | PHOENIX, AZ
  Delivery Attempted: No Access to Delivery Location
2. 5:27 PM | PHOENIX, AZ
  Delivery Attempted: No Access to Delivery Location
3. 9:35 AM | PHOENIX, AZ
  Arrived at Post Office
4. 6:25 AM | PHOENIX, AZ
  Out for Delivery
5. 6:14 AM | PHOENIX, AZ
  Arrived at Post Office
6. 4:59 AM | PHOENIX, AZ
  Accepted at USPS Destination Sort Facility