topic Email preferences in Customer Care

Email preferences

twocatlou — Tue, 05 Dec 2023 13:32:52 GMT

Why is it I can't pick and choose what communications I receive from the Q. I'm bombarded with push notifications and all sorts of promotions. When I access my account settings it's a yes or no when it comes to choices.

Re: Email preferences

KingstonMom — Tue, 05 Dec 2023 13:47:34 GMT

That's why I opt-out for Q's emails. I can just check my order status to see when an order ships and the expected delivery date.

Re: Email preferences

LTT1 — Tue, 05 Dec 2023 14:08:06 GMT

@twocatlou @KingstonMom

I use gmail and I don't see QVC communications unless I search for them.

Re: Email preferences

Desertdi — Tue, 05 Dec 2023 14:20:17 GMT

They only want your cell phone number (which you keep close by) -- so they can flood you with advertising all day and night!

Re: Email preferences

lynne6was7 — Tue, 05 Dec 2023 14:33:47 GMT

@twocatlou This is a recent change. However, not an improvement. Previously, I elected to receive the daily TSV email but I didn't want to be inundated with promotional emails all day. Now, apparently, it's all or nothing. Well, I choose nothing.

Re: Email preferences

SaveTheTurtles — Tue, 05 Dec 2023 14:48:32 GMT

I opt out of everything except for my orders.

Re: Email preferences

geezerette — Tue, 05 Dec 2023 14:52:19 GMT

@lynne6was7 wrote:
@twocatlou This is a recent change. However, not an improvement. Previously, I elected to receive the daily TSV email but I didn't want to be inundated with promotional emails all day. Now, apparently, it's all or nothing. Well, I choose nothing.

I opted in, but I'm still not receiving TSV or other promotional emails.

Which is okay with me.

Re: Email preferences

millieshops — Tue, 05 Dec 2023 15:08:00 GMT

First thing I do before I read any mail is delete delete delete. Some QVC where I do occasionally shop, but far more from companies where I bought once and now don't shop at all or ever intend to shop. I've unsubscribed from the latter several times and they still post so now I just delete.

Re: Email preferences

twocatlou — Tue, 05 Dec 2023 21:15:54 GMT

Well if it's all or nothing I'll take nothing. Opted out.