topic Re: Confusion! in Customer Care

Confusion!

77yangya — Sat, 07 Oct 2023 15:27:35 GMT

Every time I browse or go to purchase, the picture does not match with what I'm trying to buy. Either it says picture coming later, which I could abide but then I see pictures that do not match names. Now, if the wrong thing is delivered it's on me. I don't mean the money since money means nothing to me but it's just that I don't want to go through the hassle of getting something I don't want. I won't send it back, I'll just pay for it.

I don't want to do dat!!!! Now, be a good little Q and fix that okay???

Like my poor decease father used to say...he who hestitates is lost. LOL!!!

Anyway, please can we fix that? Thank you. Otherwise I have no problem.

Re: Confusion!

Kachina624 — Sat, 07 Oct 2023 15:51:42 GMT

@77yangya. Everytime? Do you have an item number where something didn't match?

Re: Confusion!

Venezia — Sat, 07 Oct 2023 15:55:16 GMT

@77yangya - I've never heard of such a thing - the picture never matches what you're trying to buy? How is that possible?

And money means "nothing" to you? Must be nice.

Re: Confusion!

Tori3569 — Sat, 07 Oct 2023 16:01:59 GMT

I've never experienced that.

Re: Confusion!

77yangya — Tue, 10 Oct 2023 09:02:59 GMT

I'm looking at a Wen product and a particular scent and a different scent shows.

By the way..........why so mean? I'm only speaking my mind. That's why I don't come her much

AND

having decent money is NOT nice. Let me enlighten you.....because money can not and I mean not buy everything........material stuff loses its luster quite quickly....

People...learn to love. You'll all be much happier. Trust me. I hope you all have a great day. .......XXXOOO

Re: Confusion!

Venezia — Tue, 10 Oct 2023 15:36:41 GMT

@77yangya - Posters are happy to try to help you on these forums. You make a very general statement, but give no specific details.

For instance - an item number? So that others could check it out, to see if the same issue exists.

It may be your browser, it could be many things, but without more information, no one can offer any useful suggestions. Saying nothing ever matches, of course, is going to make people question it.

Nothing to do with learning to "love". However, it seems you didn't want any help, so you have a great day, too.

(And there's nothing for QVC to fix, since it seems others aren't experiencing the same issue.)

Re: Confusion!

geezerette — Tue, 10 Oct 2023 17:11:41 GMT

@77yangya wrote:
I'm looking at a Wen product and a particular scent and a different scent shows.

By the way..........why so mean? I'm only speaking my mind. That's why I don't come her much

AND

having decent money is NOT nice. Let me enlighten you.....because money can not and I mean not buy everything........material stuff loses its luster quite quickly....

People...learn to love. You'll all be much happier. Trust me. I hope you all have a great day. .......XXXOOO

@77yangya

That may very well mean that the scent you're looking for is not available (sold out).