topic Re: QVC App problems saving me tons of money in Customer Care

QVC App problems saving me money ****UPDATE

Georgiagrama — Sun, 04 Jun 2023 21:12:59 GMT

Rarely watch QVC but do a lot of late night perusing on the app. Have made most of my QVC purchases that way.

With this "glitch" with the app, I get booted out before I can complete my purchase!

I finally figured out how to delete the QVC app and add it again.

(My daughter originally set it up for me. I'm technically challenged)

It has only been one day, but I just placed my first order with it and it seems to be working fine.

Thank you everyone!

Re: QVC App problems saving me tons of money

Barbara-QVC — Sun, 04 Jun 2023 02:40:43 GMT

This post has been removed by QVC because it is baiting

Re: QVC App problems saving me tons of money

greencardigan — Sun, 04 Jun 2023 03:24:44 GMT

@Georgiagrama just delete the app and reinstall! Worked for me and others. This clears the program and installs the newest version with the fix.

Re: QVC App problems saving me tons of money

CalminHeart — Sun, 04 Jun 2023 11:07:41 GMT

I dislike most apps. I just go to the internet and the website. It's easier, more user friendly, and you don't have to deal with all the glitches.

Re: QVC App problems saving me tons of money

Caaareful Shopper — Sun, 04 Jun 2023 11:10:00 GMT

@greencardigan wrote:
@Georgiagrama just delete the app and reinstall! Worked for me and others. This clears the program and installs the newest version with the fix.

@greencardigan Yes and No. I deleted the app and reinstalled it. It worked great for about a week. Then the same thing started again with it closing down unexpectedly after about a minute of opening it.

It's been closing like that again now for the past few days. I only open it to see the TSV for the day, then close it down. No temptation to actually shop with it anymore till they truly fix it.

Re: QVC App problems saving me tons of money

TheMemphisVette — Sun, 04 Jun 2023 11:20:39 GMT

i do my stuff on the laptop.

an app is not going to determine if i am able to buy something.

Re: QVC App problems saving me tons of money

Susan-QVC — Sun, 04 Jun 2023 13:38:53 GMT

Good Morning,

We apologize for the issues some of you are experiencing with the QVC app. We have released a new version of the app that should improve the experience for some of you and we recommend downloading the latest app if you are experiencing issues. We’re continuing to research why this is happening and will update you when we have it fixed completely. - Susan