topic Re: Beauty With Benefits Box in Customer Care

Beauty With Benefits Box

bells4me — Sat, 27 May 2023 03:31:33 GMT

Beauty With Benefits box not received but of course the beauty item I ordered was charged & received.

Re: Beauty With Benefits Box

LdyBugz — Sat, 27 May 2023 12:20:15 GMT

@bells4me I haven't received mine either. There were a couple of other posts here about it.

Re: Beauty With Benefits Box

Baileysbestmom — Sat, 27 May 2023 14:56:09 GMT

I received an email yesterday stating my Bwb has shipped. It showed the order number

with $0.00 charge and zero charge for shipping.

Hope this gives positive information

For those of you reading this and you have lost a military family membe God bless you. Sorry for your loss. We cannot forget about them. This Memorial Day is the day dedicated to them. Bless you all.

Re: Beauty With Benefits Box

AnjalenaQVC — Sat, 27 May 2023 15:32:30 GMT

I’m sorry to anyone who has not received the gift yet. There’s a delay with shipping the gifts. The gift should appear in your Order Status or arrive within 7 to 10 business days.

Re: Beauty With Benefits Box

LdyBugz — Sat, 27 May 2023 19:38:57 GMT

@AnjalenaQVC Thank you for the update! Much appreciated! Have a nice weekend!

Re: Beauty With Benefits Box

Nancy341 — Thu, 01 Jun 2023 00:35:58 GMT

I was told I will not receive the bag because it was while supplies last. Even though I ordered while the BWB show was on. Even though the hosts continued to say you would receive a bag.Now to return the item I have too pay s&h costs. That's ridiculous.

@bells4me wrote:
Beauty With Benefits box not received but of course the beauty item I ordered was charged & received.

@@

Re: Beauty With Benefits Box

Mrs Amy G — Thu, 01 Jun 2023 20:30:00 GMT

I got the same email. I ordered a product early in the show so they shouldnt have been out of boxes at that time. Very disappointed in qvc. They took our money and then didn’t deliver.

Re: Beauty With Benefits Box

Shame on Qvc — Sun, 18 Jun 2023 16:21:06 GMT

BEAUTY WITH BENEFITS GIFTS

I never received my gift. Two weeks after ordering I started my calls to customer service. I have called every week, per their instructions, and as of yesterday (June 18th), I still have no gift AS PROMISED. I ordered early enough in the show, too. I was never notified of any problems. They kept saying call back in 7 days.

Now they are telling me they ran out and I will never get the gift. It is BAIT AND SWITCH!

It is part of the the deal they sold. This is illegal. They must honor their promise. The manufacturers wrote off their donations as a charity deduction. With warehouses filed with products, just go in and send those products to everyone who qualified....someone must be held responsible.

They told me yesterday that it while supplies last. I never heard ANY HOST SAY THAT! Pull the tapes. They continued to push and sell products even though they had already ran out? This is very shady, deceptive practice!

If this has happened to you, please reply to this post. I'll tell the attorney that we may have a class action suit.

I will report this to the BBB, Consumer reporters, anyone who will listen and take action. I may ever hire an attorney because it affects thousands of people!

Re: Beauty With Benefits Box

Susan-QVC — Sun, 18 Jun 2023 16:34:52 GMT

@Shame on Qvc wrote:

BEAUTY WITH BENEFITS GIFTS

I never received my gift. Two weeks after ordering I started my calls to customer service. I have called every week, per their instructions, and as of yesterday (June 18th), I still have no gift AS PROMISED. I ordered early enough in the show, too. I was never notified of any problems. They kept saying call back in 7 days.

Now they are telling me they ran out and I will never get the gift. It is BAIT AND SWITCH!

It is part of the the deal they sold. This is illegal. They must honor their promise. The manufacturers wrote off their donations as a charity deduction. With warehouses filed with products, just go in and send those products to everyone who qualified....someone must be held responsible.

They told me yesterday that it while supplies last. I never heard ANY HOST SAY THAT! Pull the tapes. They continued to push and sell products even though they had already ran out? This is very shady, deceptive practice!

If this has happened to you, please reply to this post. I'll tell the attorney that we may have a class action suit.

I will report this to the BBB, Consumer reporters, anyone who will listen and take action. I may ever hire an attorney because it affects thousands of people!

@Shame on Qvc “Thank you for supporting Cancer and Careers with your recent Beauty with Benefits Purchase! As noted in the terms and conditions, our gift with purchase was available only while supplies last. Due to the overwhelming response we received during the event, we do not have any supplies of the gift with purchase left but for your participation, we have provided you with a $10 QVC credit on your account to use on a future purchase.”

My apologies again,

Susan/QVC Social

Re: Beauty With Benefits Box

Bri369 — Sun, 18 Jun 2023 19:14:38 GMT

Shame on people complaining about a gift with purchase with a limited supply. I don't think QVC should be giving people a credit either. This was for charity. SMH

Re: Beauty With Benefits Box

San Antonio Gal — Sun, 18 Jun 2023 22:30:33 GMT

@Shame on Qvc - A class action suit over a free gift? SMH.

Re: Beauty With Benefits Box

Etoile308 — Sun, 18 Jun 2023 22:50:57 GMT

It's astounding how many posters don't understand the actual meaning of bait & switch.

How can anyone possibly be out anything? If you didn't receive the while supplies last gift bag with your purchase then the option was always available to return your purchase for a refund.

Re: Beauty With Benefits Box

depglass — Mon, 19 Jun 2023 19:16:27 GMT

The secret to getting your BWB box is to order it before the show, as early as you possibly can. In years past posters have pointed out when it was available and this year they had a prominent feature with Mally talking about it. I haven't missed one yet.

Re: Beauty With Benefits Box

Venezia — Mon, 19 Jun 2023 19:26:27 GMT

@Shame on Qvc - In order to file a class-action lawsuit (or any other) you have to have reasonable grounds for it, otherwise any judge can dismiss it.

You don't have any grounds for a lawsuit and any reputable attorney will tell you that.

In the words of Taylor Swift "You need to calm down!"

Re: Beauty With Benefits Box

Kbronkey — Fri, 23 Jun 2023 00:59:19 GMT

I was told I would receive the box after I called because I received my order but not the GWP. After a couple more weeks I called back and they told me "Sorry, we have run out of the GWP but we will give you a $10 credit to your account". That hasn't shown up either. It is bad customer service and I will not be participating in that type of fundraiser again. I actually feel bad for the companies who donated and I feel like this will affect the participation in the future for people who were duped.