topic Re: need to return 2 items in Customer Care

need to return 2 items

goldensrbest — Fri, 21 Apr 2023 15:57:18 GMT

There was not any shipping label included in package, Can not print one,what to do ,please?

Re: need to return 2 items

Kachina624 — Fri, 21 Apr 2023 16:04:08 GMT

@goldensrbest You can handwrite a return shipping slip to put in the package by simply including the usual information. The order number is the most important thing so make sure it's correct.

You can also make your own shipping label. The address to which it should be sent are on the website.

I've done this frequently with great success.

Re: need to return 2 items

elated — Fri, 21 Apr 2023 16:36:00 GMT

@goldensrbest wrote:
There was not any shipping label included in package, Can not print one,what to do ,please?

You can email QVCSocialteam@qvc.com or you can page down and find Customer Service & FAQ's. Once you hit that , it will give you all the information. Just hit Quick Access: Make returns. Hit that button and you will find all your answers. Hope this helps.

Re: need to return 2 items

MG Chris — Fri, 21 Apr 2023 17:09:53 GMT

What is so weird...I rarely return anything either here or to HSN and I always get a return slip.

Re: need to return 2 items

goldensrbest — Fri, 21 Apr 2023 17:53:05 GMT

Two pairs of pants in seperate pkg, no return for either one, post office wanted to charge me $12.00 plus,so need a return label sent to me.

Re: need to return 2 items

Trix — Fri, 21 Apr 2023 18:20:21 GMT

@goldensrbest

Customer service can email a label to you. If you do not have a printer at home if it's convenient you could use the computer and printer at the local library, or anywhere that has a computer with a printer. If that doesn't help, they will mail a prepaid label to you for the return.

Re: need to return 2 items

RespectLife — Fri, 21 Apr 2023 19:39:23 GMT

@goldensrbest wrote:
Two pairs of pants in seperate pkg, no return for either one, post office wanted to charge me $12.00 plus,so need a return label sent to me.

@goldensrbest

Aren't postal rates NUTS these days? Zeesh !

Re: need to return 2 items

Kachina624 — Fri, 21 Apr 2023 20:31:49 GMT

@goldensrbest Send the 2 pairs back together in one package. We're you quoting $12 for EACH pair or for 2?