topic Re: cannot order in Customer Care

cannot order

okaywitheasypay — Sun, 19 Mar 2023 15:57:20 GMT

most items.I click onto item and there is no where to put into cart.

Re: cannot order

Kachina624 — Sun, 19 Mar 2023 16:04:41 GMT

@okaywitheasypay Try temporarily using a different browser.

Re: cannot order

Teddixat — Sun, 19 Mar 2023 16:19:43 GMT

@okaywitheasypay Surprise surprise, Qwebsite having issues!!! Never fails on free shipping day

Re: cannot order

thyme Patty — Sun, 19 Mar 2023 17:03:21 GMT

That has happened to me also.. Usually on Sunday. I even changing Browser.

Re: cannot order

cjm61 — Sun, 19 Mar 2023 17:37:55 GMT

Haha, wish I had that problem. I believe I ordered 8-10 items. No problems.

Re: cannot order

okaywitheasypay — Wed, 22 Mar 2023 15:41:54 GMT

I am about to give up. I tried another browser and could see a few items then the same ole same ole. Occasionally if I copy the item # and place in search it will show up. I am the first to admit I am not computer savvy. I have not had this problem on any other site though.

I guess I will order Philosophy through Amazon, although there are better bargains here.

I know there used to be a couple of QVC staff that could be addressed here and they responded sometimes -- anyone remember their names? @--????

Re: cannot order

colleena — Wed, 22 Mar 2023 16:01:44 GMT

@okaywitheasypay Send an email including your account # & what the issues are & they should b able to help.

Here is the social team's email addreess: qvcsocialteam@qvc.com