topic Re: Order status not opening in Customer Care

Order status not opening

silverbyrd — Fri, 10 Mar 2023 22:54:20 GMT

When I try to open Order Status in my account on the QVC app it just spins and spins never opening. I've tried to delete the app and reload it -- twice -- no joy. The only way is to click Track Package in the email, and that isn't 100% reliable.

Re: Order status not opening

Teddixat — Sat, 11 Mar 2023 13:37:59 GMT

@silverbyrd I was having the same problem with Safari abd Chrome. I tried Firefox and no problem. Honestly, the Q website is replete with issues constantly. I am no longer able to save to my Wish List. It's the worst website.

Re: Order status not opening

Teddixat — Sat, 11 Mar 2023 14:19:19 GMT

@silverbyrd It's happening again - even on Firefox. Just another glitch on this horrible website

Re: Order status not opening

AnjalenaQVC — Sat, 11 Mar 2023 14:35:54 GMT

I'm sorry to hear of this issue. I will forward this feedback to our IT department