topic computer ordering in Customer Care

computer ordering

anxious1 — Thu, 05 Jan 2023 03:27:47 GMT

For the last three days when I try to order on line the screen keeps saying something went wrong. Call customer service. When I call on the phone no problem abnd I can order. I prefer to order right on my computer. what is going on? Can you fic please?

Re: computer ordering

Mz iMac — Thu, 05 Jan 2023 04:49:00 GMT

@anxious1 The issue more than likely is on YOUR end.

A few things to try for starters........

1 - Restart your browser and/or computer.

2 - Use another browser. You should always have/keep "several" browser backups.

3 - Make sure your are using the latest OS as well as the latest browser(s).

HTH

Re: computer ordering

CalminHeart — Thu, 05 Jan 2023 12:47:03 GMT

In addition to what Mz iMac said, clear your cookies, history, and cache.