topic Re: Return Package Lost in Customer Care

Return Package Lost

PrettyWoman1952 — Sat, 10 Dec 2022 15:25:32 GMT

The postman picked up my return on Monday, December 5 (tracking number 725001561308225902700573943170). This package is still not in the system so I spoke with a person at my post office this morning and he verified there is nothing in the system. He suggested I contact QVC to discuss issue. This return is for the Denim & Co. blouse. Cost: $29.98.

I tried using the chat feature; however, the customer service rep just disappeared after saying to give her a moment to research.

Is there an email available to use to send my inquiry?

Thank you.

Re: Return Package Lost

reviewer from sc — Sat, 10 Dec 2022 15:28:34 GMT

Try the QVC social team. They are social.team@qvc.com

Re: Return Package Lost

jewel-maven — Sat, 10 Dec 2022 15:39:13 GMT

This is what I found on ship24.com:

725001561308225902700573943170

Save to my parcels

Ready to Pickup

725001561308225902700573943170

Unknown

Ready to Pickup

Picked Up by Shipping Agent

Tuesday, December 6, 2022 At 11:24 AM

Newgistics (Pitney-Bowes)

Tuesday, December 6, 2022 At 11:24 AM

Newgistics (Pitney-Bowes)

Picked Up by Shipping Agent

APOLLO, PA 15613

Tuesday, December 6, 2022 At 09:34 AM

Newgistics (Pitney-Bowes)

Available for Pickup

APOLLO, PA 15613

Tuesday, December 6, 2022 At 09:28 AM

Newgistics (Pitney-Bowes)

Available for Pickup

APOLLO, PA 15613

Tuesday, December 6, 2022 At 09:16 AM

Newgistics (Pitney-Bowes)

USPS in possession of the item

APOLLO, PA 15613

Monday, December 5, 2022 At 10:52 AM

Newgistics (Pitney-Bowes)

USPS in possession of the item

APOLLO, PA 15613

Monday, December 5, 2022 At 10:51 AM

Newgistics (Pitney-Bowes)

USPS in possession of the item

APOLLO, PA 15613

Handled by

Newgistics (Pitney-Bowes)

725001561308225902700573943170

https://www.pitneybowes.com/

Additional information

Origin country

Destination country

Ship24 is a tracking solution for national postal services as USPS, China Post, Royal Mail, and private carriers. Ship24 provides tracking information on global postal couriers members of the universal postal union Russian Post, French Poste, Hong Kong Post, Swiss Post, and EMS!

Ship24 automatically detects the tracking number format and provides the latest corresponding carriers and couriers tracking events, all in one place! Track package from couriers or carriers and get the last delivery status for UPS, DHL, FedEx, Chronopost, TNT, Speedpack tracking, and more!

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Re: Return Package Lost

PrettyWoman1952 — Sat, 10 Dec 2022 15:51:42 GMT

Thank you for responding so quickly. I appreciate your help.

Re: Return Package Lost

SharkE — Sat, 10 Dec 2022 15:58:48 GMT

send email to

QVCSocialTeam@qvc.com

Re: Return Package Lost

Kachina624 — Sat, 10 Dec 2022 16:58:54 GMT

Newgistics strikes again. They are already running way behind schedule. Pray for your packages.