topic Re: To 5 easy pays or not to 5 easy pays? in Customer Care

To 5 easy pays or not to 5 easy pays?

Maltichonmom17 — Fri, 02 Dec 2022 18:28:59 GMT

The header on the Q's website states that there are five easy pays on "everything". When I click on exclusions, it says five easy pays on "thousands of items". Kinda confused on what exactly "everything" means at this point. Everything in my wish list still shows the previous amount of easy pays, not five. Can someone clarify this?

Re: To 5 easy pays or not to 5 easy pays?

Tinkrbl44 — Fri, 02 Dec 2022 19:18:24 GMT

Good question. I hope they fix this website soon.

Re: To 5 easy pays or not to 5 easy pays?

geezerette — Fri, 02 Dec 2022 19:48:08 GMT

Beware of that little "*" after the word "everything".

From what I could see at a glance, it appears the 5 ez pays are for the Cyber Week products.

If that is the case, I agree that it's rather deceptive. Why not just say 5 ez pays on Cyber Week items?

Re: To 5 easy pays or not to 5 easy pays?

Maltichonmom17 — Fri, 02 Dec 2022 19:54:28 GMT

@geezerettewrote:
Beware of that little "*" after the word "everything".
.
From what I could see at a glance, it appears the 5 ez pays are for the Cyber Week products.
.
If that is the case, I agree that it's rather deceptive. Why not just say 5 ez pays on Cyber Week items?

@geezerette,

I know, right?
Yesterday, the header did specify five easy pays on Cyber Week products. Today it changed to "everything" but "everything" is still at previous easy pay levels. What a ball of confusion. 😑
I did hear one of the hosts saying that there would be something special coming up for the weekend and their Cyber Week finale. Maybe that's the weekend promotion and the header was changed too early. IDK 🤷🏻‍♀️

Re: To 5 easy pays or not to 5 easy pays?

geezerette — Fri, 02 Dec 2022 20:03:49 GMT

@Maltichonmom17wrote:
@geezerettewrote:
Beware of that little "*" after the word "everything".
.
From what I could see at a glance, it appears the 5 ez pays are for the Cyber Week products.
.
If that is the case, I agree that it's rather deceptive. Why not just say 5 ez pays on Cyber Week items?
@geezerette,
I know, right?
Yesterday, the header did specify five easy pays on Cyber Week products. Today it changed to "everything" but "everything" is still at previous easy pay levels. What a ball of confusion. 😑
I did hear one of the hosts saying that there would be something special coming up for the weekend and their Cyber Week finale. Maybe that's the weekend promotion and the header was changed too early. IDK 🤷🏻‍♀️

@Maltichonmom17

I guess because they have "Cyber Week Sale" in that box at the top of the "Five ez pays" they think it should be obvious that's what they're talking about.

It's not obvious to me, but then that's how companies get you. As the saying goes, "Buyer beware".

Re: To 5 easy pays or not to 5 easy pays?

Maltichonmom17 — Fri, 02 Dec 2022 20:11:29 GMT

You are so absolutely correct about the old retail shell game. More smoke and mirrors. To me, "everything" and "1000's of items" are two way different things. Will wait for the weekend to see what deals pop up then.

Re: To 5 easy pays or not to 5 easy pays?

Kachina624 — Fri, 02 Dec 2022 20:45:27 GMT

What in the heck is a "cyber week" anyway? It must be a warehouse clearance sale where they're trying to get rid of all manner of unsold junk. What does cyber have to do with it?

Re: To 5 easy pays or not to 5 easy pays?

sunshine45 — Fri, 02 Dec 2022 21:06:17 GMT

@Kachina624wrote:
What in the heck is a "cyber week" anyway? It must be a warehouse clearance sale where they're trying to get rid of all manner of unsold junk. What does cyber have to do with it?

@Kachina624

instead of just cyber monday, many retailers are having specials on their website all week long, hence CYBER WEEK.

at the moment, i am getting 6 easy payments on everything when i use my Q card.

Re: To 5 easy pays or not to 5 easy pays?

rms1954 — Sat, 03 Dec 2022 03:27:52 GMT

"Exclusions Apply." Read the fine print.

Re: To 5 easy pays or not to 5 easy pays?

AngelPuppy1 — Sat, 03 Dec 2022 11:51:28 GMT

I don't know what this means exactly. I had ordered a couple things and it automatically defaulted to the 5 easy pays -- which I did not like! If I had not seen it, it would have done this without me even saying that I wanted this. Thankfully, I noticed it and was able to change it at the last minute. I know a lot of people like this feature but I personally do not.

Re: To 5 easy pays or not to 5 easy pays?

Caffeina — Sat, 03 Dec 2022 17:41:43 GMT

@Maltichonmom17wrote:
The header on the Q's website states that there are five easy pays on "everything". When I click on exclusions, it says five easy pays on "thousands of items". Kinda confused on what exactly "everything" means at this point. Everything in my wish list still shows the previous amount of easy pays, not five. Can someone clarify this?

"This Offer applies to every item except gift cards offered via QVC's various platforms, including, but not limited to, the live television broadcast, QVC.com, and QVC mobile apps ("Qualifying Item"). This Offer cannot be used on any items purchased at QVC retail, employee, outlet or subsidiary stores. Offer valid only for Qualifying Items ordered using QCard®, PayPal or a major credit card during the Promotion Period. This Offer cannot be used for prior purchases or combined with other Easy Pay offers or QCard Special Financing. This Offer cannot be reused if a Qualifying Order is returned. If you choose to take advantage of both Auto-Delivery and Easy Pay, please note that, in connection with future Auto-Delivery shipments, it is possible that more than one Easy Pay installment payment could be due in the same month. For example, if your Auto-Delivery plan ships every three months and you select 4 Easy Pay installments, you would pay the fourth installment of your first shipment in the same month you would pay the first installment of your second shipment. Auto-Delivery items and waitlisted items not ordered and purchased during the Promotion Period, but coincidentally shipped at this date and time, are not eligible for this Offer. Restrictions may apply."

https://www.qvc.com/content/overlays/featured/2022/12/2022-12-03_DealsFreeShipEasyPay.html