topic Re: Weekend Website ongoing issues in Customer Care

Weekend Website ongoing issues

Hoping for the best — Sun, 06 Nov 2022 19:19:42 GMT

Seems every weekend for the past 2 months or so, the website crashes in some form or other. When is QVC ever going to fix the glitches ? Customer cannot access correct account information. I have made numerous inquiries to the social team (email) and by phone and nothing seems to improve. Tired of seeing the "call customer service" banner when you cannot access your own information. Then you call (on the weekends) and you are listening to music for upwards of 1/2 hour or more. Sometimes no one answers. Seems to be systemic.

Re: Weekend Website ongoing issues

rms1954 — Sun, 06 Nov 2022 20:04:38 GMT

I've never had the their website "crash."

Re: Weekend Website ongoing issues

Etoile308 — Sun, 06 Nov 2022 21:03:12 GMT

I also have never experienced any issues.

Re: Weekend Website ongoing issues

Josmad — Sun, 06 Nov 2022 21:10:47 GMT

I have not had any issues with the website

Re: Weekend Website ongoing issues

Krimpette — Sun, 06 Nov 2022 21:27:22 GMT

No issues here, either.