topic Re: Buyer Beware in Customer Care

Buyer Beware

SimplyToni — Mon, 31 Oct 2022 19:26:55 GMT

When shopping online for foid items, note uf the item has free standard shipping. Not all do. Example: all but one b'nutty peanut butter products charge a hefty shipping fee. Chat with QVC rep says vendor chose not to offer shipping. Interesting since the sales pitch for foods says something like ALL food product ship free.

Re: Buyer Beware

ruthbe — Mon, 31 Oct 2022 19:31:28 GMT

I rarely purchase food. But always thought S&H was included. Thanks so much. Good to know

Re: Buyer Beware

Tinkrbl44 — Mon, 31 Oct 2022 20:05:24 GMT

That's unusual, but I assume that most people will check pricing, shipping, etc when they order. Maybe not? Well, I always do, LOL.

Re: Buyer Beware

CAcableGirl2 — Mon, 31 Oct 2022 20:33:43 GMT

M84170 - 2 pack - 9 oz each

$27.67 + $5.50 to ship from QVC

Buyer beware is right - 4 pack of 9 oz for $23.99 with free shipping on "A".

Re: Buyer Beware

PamfromCT — Mon, 31 Oct 2022 20:35:30 GMT

@SimplyToni wrote:
When shopping online for foid items, note uf the item has free standard shipping. Not all do. Example: all but one b'nutty peanut butter products charge a hefty shipping fee. Chat with QVC rep says vendor chose not to offer shipping. Interesting since the sales pitch for foods says something like ALL food product ship free.

@SimplyToni, Thank you for your kind reminder. Nice of you to care for your friends here.

Re: Buyer Beware

sunshine45 — Mon, 31 Oct 2022 20:36:39 GMT

it is unusual, but i honestly dont consider $5.50 to be a hefty shipping charge. if you purchase on their website the cheapest shipping is close to $9.

what i DONT understand is is that i can buy two 9 ounce containers on their site with shipping and pay $20.54! on qvc i would be paying $27.57 plus the $5.50 for the same amount?

the combinations sound good, but if i am going to purchase them then i will purchase them on their own website.

Re: Buyer Beware

sunshine45 — Mon, 31 Oct 2022 20:40:35 GMT

if you buy the 4 pack combo on qvc you pay $29.98 with free shipping.

the benefit of that is is that qvc wont make you return the jars if you dont like them all. 100% money back guarantee. i wonder if amazon makes you return them?

Re: Buyer Beware

loriqvc — Mon, 31 Oct 2022 23:47:22 GMT

@sunshine45 - Amazon only allows refunds for food items if they are damaged or expired—as with QVC, you cannot return food. And to get your refund, you have to call and speak with an advanced representative or a supervisor because the system requires specialized approval since the default policy is "no returns."

Re: Buyer Beware

sunshine45 — Tue, 01 Nov 2022 01:59:36 GMT

@loriqvc wrote:
@sunshine45 - Amazon only allows refunds for food items if they are damaged or expired—as with QVC, you cannot return food. And to get your refund, you have to call and speak with an advanced representative or a supervisor because the system requires specialized approval since the default policy is "no returns."

@loriqvc

so then, QVC has a much better return policy for food than AMAZON does.