topic Re: Mods Please Help 10/7 in Customer Care

Mods Please Help 10/7

ECBG — Sat, 08 Oct 2022 01:11:59 GMT

All day when trying to read the forums on my sell, there is a pink banner saying I am banned although I haven't done anything.

My laptop had a lot of messages when I got home. Please fix your issues.

Thanks.

Re: Mods Please Help 10/7

Kachina624 — Sat, 08 Oct 2022 01:22:07 GMT

@ECBG To assure someone sees your post, I'd email them at qvcsocialteam@qvc.com. How could you post if you're banned?

Re: Mods Please Help 10/7

Love my grandkids — Sat, 08 Oct 2022 02:04:23 GMT

@ECBG Clearly you aren't banned as you have been able to post. Maybe there's problem with the cell you were using.

Re: Mods Please Help 10/7

spumoni99 — Sat, 08 Oct 2022 02:34:05 GMT

I would turn your cell phone off, wait 20 seconds and turn it back on.

Re: Mods Please Help 10/7

mspemberley — Sat, 08 Oct 2022 03:17:16 GMT

@ECGB I had the same thing happen. Banned from forum! I shut my device down, waited a minute or two, and restarted it. Problem was solved. As the Q seems to have technical issues now-and-then I fully expect I'll have to do this again. I'm right there with you!

Re: Mods Please Help 10/7

Etoile308 — Sat, 08 Oct 2022 03:46:22 GMT

Yes, power off your device, which I think should be done regularly anyway. Then start it back on.

Re: Mods Please Help 10/7

Kachina624 — Sat, 08 Oct 2022 22:03:25 GMT

@ECBG Did someone determine what the problem was? Geez, if you'd had a guilty conscience, you'd probably just slink away.

Re: Mods Please Help 10/7

Sage04 — Sat, 08 Oct 2022 22:10:45 GMT

Still don't think it has anything to do with QVC. I don't complain when this happens to me. I do what I have to do. Power off my phone and once I turn it back on, it usually works. If it doesn't then I would move to another room and try to get on. One usually works and I must say it happens often where as I don't have problems with my desk top. That's life.

If I have to blame someone it would be AT&T for their lousy service. Never had this problem with Sprint.

Re: Mods Please Help 10/7

ECBG — Sat, 08 Oct 2022 22:23:13 GMT

@Kachina624 wrote:
@ECBG Did someone determine what the problem was? Geez, if you'd had a guilty conscience, you'd probably just slink away.

@Kachina624

I went back on the next morning and the cell phone issue was gone, probably because I powered off. I wish I had seen the advice the night before to test their theory.

Re: Mods Please Help 10/7

Sage04 — Sat, 08 Oct 2022 22:34:01 GMT

@ECBG wrote:
@Kachina624 wrote:
@ECBG Did someone determine what the problem was? Geez, if you'd had a guilty conscience, you'd probably just slink away.
@Kachina624

I went back on the next morning and the cell phone issue was gone, probably because I powered off. I wish I had seen the advice the night before to test their theory.

@ECBG I told you the same thing when you Posted about the same problem in early September. I told you it happens to me often and how I solve the problem.

Guess what i said in early September was in vain lol.

Re: Mods Please Help 10/7

Sage04 — Sat, 08 Oct 2022 22:36:46 GMT

@ECBG if it happens again, turn it off and count to 20 very slowly and turn it back on. It should work or move to a different area and try to get on. Both works for me.

Re: Mods Please Help 10/7

ECBG — Sat, 08 Oct 2022 22:58:54 GMT

@Sage04 wrote:
@ECBG if it happens again, turn it off and count to 20 very slowly and turn it back on. It should work or move to a different area and try to get on. Both works for me.

@Sage04

Many thanks. I live in a cove surrounded by mountains which are in a set of even larger mountains! We have high powered signal boosters all over the house.

Re: Mods Please Help 10/7

Sage04 — Sat, 08 Oct 2022 23:57:01 GMT

@ECBG wrote:
@Sage04 wrote:
@ECBG if it happens again, turn it off and count to 20 very slowly and turn it back on. It should work or move to a different area and try to get on. Both works for me.
@Sage04

Many thanks. I live in a cove surrounded by mountains which are in a set of even larger mountains! We have high powered signal boosters all over the house.

@ECBG I know what you mean about the boosters. AT&T made that recommendation and my nephew who works with them in NY came and installed three about two months ago.. He told me not to use those from the Company so he got different ones.

Still happened at least twice so maybe it's my phone but it usually works once I turn it off. Everything else works perfectly.

Here's to not let it happen to US again.

Re: Mods Please Help 10/7

SeaMaiden — Sun, 09 Oct 2022 14:16:54 GMT

Banned....no one gets banned do they?😄