topic Gift Return-Label issues in Customer Care

Gift Return-Label issues

copperplated — Mon, 05 Sep 2022 20:07:09 GMT

Hi there, I received a gift from a friend through qvc, I didn't quite fit so I need to return it.

I peeled off the top part of the Q label, filled in the bottom one and that's as far as I've gotten, USPS says the label's barcode won't work with their systems, and ups/fedex says it's missing information.

Did I do something wrong? How do I get a new label? I've been trying to call or live chat qvc for a week, but I keep getting disconnected, or the chat window freezes.

Thanks!

Re: Gift Return-Label issues

Kachina624 — Mon, 05 Sep 2022 20:13:31 GMT

@copperplated Contact the Social Team at qvcsocialteam@qvc.com including the order # and they'll fix it for you.

Re: Gift Return-Label issues

copperplated — Mon, 05 Sep 2022 20:47:03 GMT

Thank you very much!