topic LocknLock where are you? in Customer Care

LocknLock where are you?

Liamsworld — Thu, 18 Aug 2022 00:01:10 GMT

First post & new to QVC customer so hello all! Did anyone else not see the new twist top LocknLock they presented today? If I put in the item number it only came up Sold Out. It was not shown in the previously on air. After I refreshed going back to open page, they were there with sold out across the item as the normally do. I guess I said all of that just to say I couldn't order them! I wasn't given the option..

Re: LocknLock where are you?

MezzieStarr — Thu, 18 Aug 2022 00:35:16 GMT

@Liamsworld They were on the 7 pm Lock n Lock show and sold out. They were Mason jars. Keep checking back. Many times items come back in stock after they say sold out.

Re: LocknLock where are you?

Liamsworld — Thu, 18 Aug 2022 00:41:08 GMT

Yes that's them! I couldn't even pull them up by their number so I was bummed. I was watching the 7pm show and instantly tried pulling up but they flew out. Oh well, saved about $25 or so and as you said, I'll keep watching.

thank you!

Re: LocknLock where are you?

MezzieStarr — Thu, 18 Aug 2022 00:44:55 GMT

@Liamsworld I tried buying about 10 minutes after they showed them and they were "sold out". Hopefully it's a glitch and we will be able to get them.

Re: LocknLock where are you?

MezzieStarr — Thu, 18 Aug 2022 01:08:06 GMT

@Liamsworld It is a QVC glitch. I was able to order using automated ordering over the phone.

It's the talk of Chris Pryme's Instagram page that nobody was able to get them.

Re: LocknLock where are you?

KingstonsMom — Thu, 18 Aug 2022 01:24:44 GMT

@MezzieStarr is right, it's a glitch. I just ordered using automated ordering, using the item# shown above.

Thanks @MezzieStarr !

Re: LocknLock where are you?

MezzieStarr — Thu, 18 Aug 2022 01:26:17 GMT

@KingstonsMom You're welcome! Glad you were able to grab them. QVC isn't doing themselves any favors with all the problems with the website.

Re: LocknLock where are you?

KingstonsMom — Thu, 18 Aug 2022 01:29:02 GMT

@MezzieStarr

That's for sure!

Re: LocknLock where are you?

roxiegirl — Thu, 18 Aug 2022 02:08:24 GMT

I just called customer service and they placed my order for this item.

Re: LocknLock where are you?

NickNack — Thu, 18 Aug 2022 17:53:32 GMT

@Liamsworld Welcome to the forums! I just checked, and they're available on the website now.