topic Re: Forum not working well in Customer Care

Forum not working well

Another new name Sue — Thu, 28 Jul 2022 00:17:42 GMT

Is there any chance of getting the forums to work properly so that I can access on my iPad and my computer? I miss participating.

Re: Forum not working well

Mz iMac — Thu, 28 Jul 2022 00:28:08 GMT

Did you provide the mods w/the requested info so they can send to the IT dept?

Re: Forum not working well

shoesnbags — Thu, 28 Jul 2022 00:34:10 GMT

@Mz iMac wrote:
Did you provide the mods w/the requested info so they can send to the IT dept?

@Mz iMac

I think we've all seen by this point that it doesn't matter which type of device or operating system is being used by the poster - because it isn't consistent. For example some folks can't get in with a laptop using Chrome, while others using the same model laptop and Chrome are having no problems whatsoever. Some can't get in using Safari on their iphone, while others can. And so on.

Re: Forum not working well

Mz iMac — Thu, 28 Jul 2022 00:42:01 GMT

@shoesnbags Well, I gather the mods still needed the requested info to send over to their IT dept. I suspect the IT dept is "off site."

Re: Forum not working well

Jannygaz — Thu, 28 Jul 2022 01:26:52 GMT

There have been multiple posts and threads. The moderator scare aware of the problem but so far it's being ignored.

Re: Forum not working well

Tinkrbl44 — Thu, 28 Jul 2022 01:32:13 GMT

I can't believe this is still acting up .... wow.

I'm not well versed on the IT challenges with such a large website .... BUT .... was hoping one of our posters here knows what the actual problem is.

Is it even possible that no one at QVC knows what the problem is?

Re: Forum not working well

shoesnbags — Thu, 28 Jul 2022 02:26:58 GMT

@Mz iMac wrote:
@shoesnbags Well, I gather the mods still needed the requested info to send over to their IT dept. I suspect the IT dept is "off site."

Maybe "off planet"!

Re: Forum not working well

ECBG — Thu, 28 Jul 2022 02:31:36 GMT

@Tinkrbl44

Obviously they're all asleep. The issues here have gone on for days!!!!!

Re: Forum not working well

pieman — Thu, 28 Jul 2022 15:07:30 GMT

Good, not that its happening, good that I thought it was just my computer.

I have Chrome and all was foing along fine, till now..

Come on Mary Moderator who deletes everything, get moving on something really important and have them fix this problem,please,

Re: Forum not working well

paixmcdao — Thu, 28 Jul 2022 15:27:17 GMT

@pieman wrote:
Good, not that its happening, good that I thought it was just my computer.
I have Chrome and all was foing along fine, till now..
Come on Mary Moderator who deletes everything, get moving on something really important and have them fix this problem,please,

🙄

Re: Forum not working well

Anonymous — Fri, 29 Jul 2022 17:54:01 GMT

@Another new name Sue @paixmcdao @pieman @shoesnbags

Good afternoon everyone. Our IT Department has informed us that the issue with the Community has been resolved. Can you confirm that the page looks correct on your end?

Re: Forum not working well

pieman — Fri, 29 Jul 2022 19:00:09 GMT

Looking just fine,,,,Thank you!!!!! Have a great weekend...

Re: Forum not working well

SharkE — Fri, 29 Jul 2022 19:18:09 GMT

@Anonymous check out the Community Chat we're all popping champagne over there. LOL

Re: Forum not working well

shoesnbags — Fri, 29 Jul 2022 19:43:59 GMT

@Anonymous wrote:
@Another new name Sue @paixmcdao @pieman @shoesnbags
Good afternoon everyone. Our IT Department has informed us that the issue with the Community has been resolved. Can you confirm that the page looks correct on your end?

@Anonymous

Yes! Thank you SO much!!

Re: Forum not working well

Another new name Sue — Fri, 29 Jul 2022 20:11:29 GMT

Yes, thank you for attending to this!!

Re: Forum not working well

shoesnbags — Sat, 30 Jul 2022 01:41:15 GMT

@Anonymous wrote:
@Another new name Sue @paixmcdao @pieman @shoesnbags
Good afternoon everyone. Our IT Department has informed us that the issue with the Community has been resolved. Can you confirm that the page looks correct on your end?

@Anonymous

Yes, all is well here. Please thank everyone in the IT department.

Re: Forum not working well

nrm — Sat, 30 Jul 2022 05:22:13 GMT

I just checked the Forums again tonight and they are finally working for me.
Thanks so much!