topic Re: Forum page messed up in Customer Care

Forum page messed up

Imaoldhippie — Thu, 21 Jul 2022 16:57:38 GMT

When I go to the forum's all sale catagories are listed single file down the middle. I have to scroll to the end of the page to find the forums. No form list on the left unless I click on a thread, then all is there but still at the bottom of the page.

I cleaned the mem cache but did not make a difference. Is it just my computer? I use google chrome and usually have no problems.

Re: Forum page messed up

Janey2 — Thu, 21 Jul 2022 17:06:55 GMT

I have the same problem. It started yesterday I am using an iPad and never had a problem before.

Re: Forum page messed up

BlueFinch — Thu, 21 Jul 2022 17:11:45 GMT

I'm not experiencing any changes. It's normal operation for me. I'm on my MacBook, on Safari at the moment.

Re: Forum page messed up

kitcat51 — Thu, 21 Jul 2022 17:19:36 GMT

Same problem, I'm using a tablet & Crome & nothing I've done fixes it so it's the Q website....good grief, this website is a mess.

Re: Forum page messed up

ValuSkr — Thu, 21 Jul 2022 17:23:37 GMT

All's normal here. I'm on a laptop.

Re: Forum page messed up

sann — Thu, 21 Jul 2022 17:26:33 GMT

I should say its messed up......When using an IPad what I get is nothing like it should be.........dug around and found Amazon tablet which seems to connect to the forum page ok at least for now.....

Re: Forum page messed up

Miss Pepsi — Thu, 21 Jul 2022 17:28:30 GMT

I am on a laptop. Everything is normal here

Re: Forum page messed up

geezerette — Thu, 21 Jul 2022 17:28:40 GMT

@Imaoldhippie

It's not you. It's on QVC's end.

A lot of us have that same problem, and some people can't access the forums at all. But others aren't affected.

Everything was normal for me yesterday when people started to complain about it, but today it's wonky for me too. I can obviously get in to post, but it's a pain. And it makes me dizzy!

Try clicking on "Skip to Footer" at the top left hand list. It will take you down to the bottom of the page and you can scroll up slightly to get the forum. It's easier to scroll up than all the way down.

Re: Forum page messed up

felixmom — Thu, 21 Jul 2022 17:34:24 GMT

Same here too. I have it on both laptop and tablet. Started yesterday. Cookies/cache are cleared.

Re: Forum page messed up

pupwhipped — Thu, 21 Jul 2022 17:47:09 GMT

@geezerette wrote:
@Imaoldhippie

It's not you. It's on QVC's end.

A lot of us have that same problem, and some people can't access the forums at all. But others aren't affected.

Everything was normal for me yesterday when people started to complain about it, but today it's wonky for me too. I can obviously get in to post, but it's a pain. And it makes me dizzy!

Try clicking on "Skip to Footer" at the top left hand list. It will take you down to the bottom of the page and you can scroll up slightly to get the forum. It's easier to scroll up than all the way down.

@geezerette, good "footer skipping" tip as it definitely cuts down on the dizziness. Ha! Thank you very much for the suggestion. We all know this could go on for a long time.

Re: Forum page messed up

Porcelain — Thu, 21 Jul 2022 17:51:18 GMT

I'm not having the worst issues. I just see odd fonts and navigation at the top of the screen. Some can't even log in, though.

It's being discussed on the MellyG Proboard as well. I posted one of the screenshots from this forum, over there in that forum, to show what people are saying.

Re: Forum page messed up

ScarletDove — Fri, 22 Jul 2022 19:36:26 GMT

Indeed it is a mess...but unfortunately there are ALWAYS problems with this website. QVC definitely NEEDS TO HIRE SOME QUALITY IT staff to handle this website...all if it! I am using a 1-yr old HP laptop, Win 10, Edge Browser...problem yesterday 7/20 when I tried to login to Forums...same today 7/21! Nowhere else seems to be problematic on website at least for now.

PS: 7/22/22: same problem affecting forums....

Re: Forum page messed up

sann — Thu, 21 Jul 2022 23:18:53 GMT

@geezerette wrote:
@Imaoldhippie

It's not you. It's on QVC's end.

A lot of us have that same problem, and some people can't access the forums at all. But others aren't affected.

Everything was normal for me yesterday when people started to complain about it, but today it's wonky for me too. I can obviously get in to post, but it's a pain. And it makes me dizzy!

Try clicking on "Skip to Footer" at the top left hand list. It will take you down to the bottom of the page and you can scroll up slightly to get the forum. It's easier to scroll up than all the way down.

Ok did what you suggested...click on Skip to Footer.... it worked.. thank you!!!!

Re: Forum page messed up

haddon9 — Thu, 21 Jul 2022 23:21:27 GMT

I have the same problem. I tried using another browser and nothing changed.

It's very annoying and I wonder how long it will be before they fix it.

Re: Forum page messed up

Zhills — Thu, 21 Jul 2022 23:36:31 GMT

Tried Chrome and Edge...same! Kindle, just as bad!

IT needs to get their act together!

Re: Forum page messed up

Porcelain — Thu, 21 Jul 2022 23:40:14 GMT

I'm using firefox and the forum is functional for me. A little off but it works. Anyone else try Firefox?

Re: Forum page messed up

loriqvc — Thu, 21 Jul 2022 23:41:21 GMT

It's so interesting (obviously not in a good way) when these issues crop up for some people but not others. I haven't experienced any problems at all; I'm using a desktop computer running Windows and accessing the site through the latest Chrome browser. And I just tried visiting the site through the fairly lame Silk browser on my Fire tablet and also had no problems.

All the best to those who are having issues—hope they get resolved soon!

Re: Forum page messed up

Sage04 — Fri, 22 Jul 2022 00:22:05 GMT

@Porcelain wrote:
I'm using firefox and the forum is functional for me. A little off but it works. Anyone else try Firefox?

@Porcelain Firefox for me always on my desktop and haven't had any problems.

Re: Forum page messed up

Tori3569 — Fri, 22 Jul 2022 01:12:55 GMT

The only thing I can add after reading another thread on this topic is that I wonder if those having issues have the latest updates on their machine, whether laptop, pc, iPad, etc.

I know some hold off on updating when a new iOS or windows update comes out but I always update immediately and have literally never had an issue signing in, ordering, reading the forums, etc. I use my iPad Air 4 mostly, but have used my iPhone and windows laptop at times too.

I also read a lot of "clearing out the cache, etc" but I haven't done that in years and years on my laptop, my work laptop or anything else. I'm not an IT professional, but very tech savvy and I'm honestly not even sure that's still a necessary thing.

Re: Forum page messed up

colliemom4 — Fri, 22 Jul 2022 14:51:44 GMT

I'm having problems as well. Others have been having them for days. Mine started yesterday. I've tried many browsers and that's not the problem.