topic Re: Order Missing in Customer Care

Order Missing

qshpr89 — Thu, 14 Jul 2022 14:06:48 GMT

@qvcsocialteam can someone please contact me regarding an item I ordered that is saying delivered that was not delivered to me? Thank you.

Re: Order Missing

D Kay — Thu, 14 Jul 2022 14:12:08 GMT

You may have better luck emailing them directly and including your order number etc.(QVCSocialTeam@qvc.com)

Re: Order Missing

Love my grandkids — Thu, 14 Jul 2022 14:21:41 GMT

@qshpr89 Send an email with your order info to:

QVCSocialTeam@qvc.com

You'll get a quick response than waiting here.

Re: Order Missing

50Mickey — Thu, 14 Jul 2022 14:58:34 GMT

Frequently the item will show delivered but when checking the tracking it will show delivered to the USPO from UPS. It will come later on from the PO.

Re: Order Missing

Susan-QVC — Thu, 14 Jul 2022 15:29:13 GMT

@qshpr89 wrote:

@qvcsocialteam can someone please contact me regarding an item I ordered that is saying delivered that was not delivered to me? Thank you.

@qshpr89 I"m sorry you've not received your order, can you provide the "item number" here we are happy to check & resolve the issue.

Susan