topic Re: ORDER STATUS in Customer Care

ORDER STATUS

dancing 522queen — Mon, 04 Jul 2022 22:29:53 GMT

WHAT HAPPEN TO ORDER STATUS ON TOP OF MY PAGE?

IT DISAPPEARED AND I CANNOT CHECK MY ORDERS AT ALL.

QVC PLEASE LOOK INTO THIS ASAP!!!!

HAVING SO MANY PROBLEMS ON QVC PAGE...

Re: ORDER STATUS

Krimpette — Mon, 04 Jul 2022 22:38:07 GMT

I'm using my MacBook Pro and have no problem seeing order status.

Re: ORDER STATUS

Kachina624 — Mon, 04 Jul 2022 22:45:38 GMT

@dancing 522queen Go to My Account, then Order Status.

Re: ORDER STATUS

Kachina624 — Mon, 04 Jul 2022 23:22:22 GMT

@dancing 522queen Many people who have problems with the Q website are Safari users who have good luck downloading and temporarily using another browser.

Re: ORDER STATUS

Krimpette — Tue, 05 Jul 2022 12:39:30 GMT

I regularly use Safari on my MacBook Pro and only rarely have a problem with the Q site. If an issue does occur, I switch to Firefox.

Re: ORDER STATUS

Jk9 — Tue, 05 Jul 2022 16:15:48 GMT

@dancing 522queen You can click on My Account and then Order Status. I only have My Account at the top of my page on my IPad Pro. Not hard to do.

Re: ORDER STATUS

Kachina624 — Tue, 05 Jul 2022 19:08:56 GMT

@Krimpette wrote:
I regularly use Safari on my MacBook Pro and only rarely have a problem with the Q site. If an issue does occur, I switch to Firefox.

@Krimpette That's exactly what I suggested she do. Most of the complaints here about not being able to view things on QVC come from Safari users.

Too bad the OP can't bother to come back and acknowledge the efforts to help her. Rude.

Re: ORDER STATUS

dancing 522queen — Thu, 07 Jul 2022 05:47:21 GMT

I DO NOT HAVE SAFARI.. I HAVE BEEN TYPING IN ORDER STATUS TO GET

ON, BUT IT IS QUICKER WHEN IT WAS ON TOP OF THE MAIN PAGE TO JUST CLICK ON IT...

Re: ORDER STATUS

dancing 522queen — Thu, 07 Jul 2022 05:53:55 GMT

Kachina624, I agree with you!

Re: ORDER STATUS

geezerette — Thu, 07 Jul 2022 17:36:34 GMT

@dancing 522queen wrote:
I DO NOT HAVE SAFARI.. I HAVE BEEN TYPING IN ORDER STATUS TO GET
ON, BUT IT IS QUICKER WHEN IT WAS ON TOP OF THE MAIN PAGE TO JUST CLICK ON IT...

Interesting.

I don't think I've ever had the option to go directly to Order Status from the main page. Like @Kachina624 says, I've always had to go through My Account first.

Re: ORDER STATUS

redroster — Tue, 19 Nov 2024 00:34:38 GMT

can not check order status