topic Re: Setting Time Zone in Customer Care

Setting Time Zone

HisElk1 — Sat, 07 May 2022 17:49:35 GMT

I logged into my account about 10 minutes ago and was looking at the various shows to see what they were offering.

I noticed the time zone was set at "central time", so I changed it to "eastern time".

No more than 5 minutes passed, and as I clicked on a different show, it went back to "central time".

This is ridiculous IMO and wondering if anyone else is having this problem.

TIA.

Re: Setting Time Zone

Krimpette — Sat, 07 May 2022 17:56:51 GMT

Crazy, isn't it? Not sure why they have it working that way. We shouldn't have to check the time zone! It should be set once and for all to our correct time zone!

Re: Setting Time Zone

HisElk1 — Sat, 07 May 2022 18:07:36 GMT

@Krimpette , thank you. I realize this might not be a big deal to some; however, it gets tiresome once we are logged in and have to keep changing it.

Thanks for your kind post.

Re: Setting Time Zone

Cali Bag Lady — Sat, 07 May 2022 18:14:59 GMT

The same thing happens to me. I find it annoying as heck. It seems like it should be a simple fix, not sure why the Q won't fix it.

Re: Setting Time Zone

PA Mom-mom — Sat, 07 May 2022 18:31:32 GMT

@HisElk1 It happens to me all the time. Now, that's the first thing I check when I go to the Program Guide. I'm in Eastern, but I randomly get Pacific and Central. I think this was discussed a while ago, but I don't think anyone had a fix for it.

Re: Setting Time Zone

depglass — Sat, 07 May 2022 18:55:41 GMT

I show EST as the default, and I'm in central. The only time I change it is to view Recently Shown Items. I use the program guide on my DISH service, it is highly accurate.

Re: Setting Time Zone

ALRATIBA — Sat, 07 May 2022 19:11:59 GMT

@HisElk1

Yes - happens periodically. Annoying ...

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@HisElk1 wrote:
I logged into my account about 10 minutes ago and was looking at the various shows to see what they were offering.

I noticed the time zone was set at "central time", so I changed it to "eastern time".

No more than 5 minutes passed, and as I clicked on a different show, it went back to "central time".

This is ridiculous IMO and wondering if anyone else is having this problem.

TIA.

Re: Setting Time Zone

Mom2Dogs — Sat, 07 May 2022 19:20:05 GMT

Yes, I have to change the time zone constantly.

Re: Setting Time Zone

alliswell — Sat, 07 May 2022 19:35:55 GMT

@HisElk1 wrote:
I logged into my account about 10 minutes ago and was looking at the various shows to see what they were offering.

I noticed the time zone was set at "central time", so I changed it to "eastern time".

No more than 5 minutes passed, and as I clicked on a different show, it went back to "central time".

This is ridiculous IMO and wondering if anyone else is having this problem.

TIA.

Yes, it happens for no apparent rhyme or reason. For weeks mine is good and set correctly, and then suddenly it starts jumping from Pacific to Eastern and everything in between. I'm in the cycle where it has remained in the correct time zone for a couple of weeks now, but that could suddenly change.

Re: Setting Time Zone

twinsister — Sat, 07 May 2022 19:38:21 GMT

It keeps happening to me too and it is annoying.

Re: Setting Time Zone

loriqvc — Sat, 07 May 2022 20:24:44 GMT

Unfortunately, this has been going on for more than a year now. But there is a quick fix for accessing the program guide in your time zone—just set a bookmark for it. Use the link below as a starting point, substitute the name of your time zone in place of "eastern" in the link text as needed, and then bookmark it in your browser:

https://www.qvc.com/content/programguide.qvc.eastern.html

Although it would be great if the website were configured as it used to be so a user's time zone "stuck" after it was selected, it seems pretty clear that update isn't a priority and likely won't be happening anytime soon.

Re: Setting Time Zone

PA Mom-mom — Sat, 07 May 2022 20:43:18 GMT

@loriqvc Thanks! I'm going to give that a try.