topic Re: Online issues in Customer Care

Online issues

ellietoo — Thu, 03 Mar 2022 00:59:45 GMT

I am having problems with both the QVC app and the online site. Things are not loading as they should. Videos will not play. I can look at what has been shown recently on television for a few minutes and then it stops loading. What is going on? I have no problem with other sites.

Re: Online issues

Sooner — Thu, 03 Mar 2022 01:01:04 GMT

@ellietoo Maybe the computers are slammed with sales?

Re: Online issues

maximillian — Thu, 03 Mar 2022 01:17:07 GMT

@ellietoo

Yes, on my desk top computer, I have been experiencing the problems you mention.

Re: Online issues

Kachina624 — Thu, 03 Mar 2022 01:17:18 GMT

@ellietoo Contact your internet provider. Sounds like a WiFi problem.

Re: Online issues

maximillian — Thu, 03 Mar 2022 01:19:08 GMT

@Sooner

LOL. In my generation, we said "surely you jest."

Re: Online issues

Luvsmyfam — Thu, 03 Mar 2022 02:30:02 GMT

@ellietoo omg I am so glad someone else is having this issue,and it is not my tablet.this is what I did.i removed the app and now when I want qvc I just put it in my search bar.works like a charm.try it and you won't turn back to awful slow app.

Re: Online issues

Luvsmyfam — Thu, 03 Mar 2022 02:32:14 GMT

@Kachina624 I tried that as well.they said it was the app and not wifi connection.it was really frustrating,but removing app was the answer