topic Re: Order in Customer Care

Order

Great full — Wed, 26 Jan 2022 20:21:33 GMT

I cancelled two orders of aveda and they shipped them anyway. It's too costly to send back

Re: Order

Kachina624 — Wed, 26 Jan 2022 20:25:11 GMT

Its very rare to be able to successfully cancel an item at QVC. Best to be sure you really want it before ordering. You can use one address label, put them in one box and ship.back for one shipping charge.

Re: Order

Carmie — Wed, 26 Jan 2022 20:38:50 GMT

As I have mentioned on here many times. Pay for your online orders with PayPal. You can then send back your orders and get reimbursed up to $30 for each transaction 12 times a calendar year.

Re: Order

geezerette — Wed, 26 Jan 2022 21:51:27 GMT

I thought if you had actually were able to cancel an order, as opposed to "trying" to cancel, you didn't have to pay for return shipping if QVC then sent the order in error. If you had tried to cancel but was unable to, that's a different story.

I would contact the Social Team if your order was sent after you had cancelled.