topic Valeries wreath again,Please help! in Customer Care

Valeries wreath again,Please help!

MalteseMomma — Wed, 24 Nov 2021 13:39:37 GMT

I just received 2 e-mails that I cancelled my Valeries wreath order. I did not cancel my order ,in fact I am anxiously awaiting delivery on the 26th !!

Please rectify this problem and llet me know if it is comming or not!!!

Re: Valeries wreath again,Please help!

Anonymous — Wed, 24 Nov 2021 14:04:44 GMT

Hi @MalteseMomma your account shows several orders for wreaths that have been canceled. Please send the order number to QVCSocialTeam@qvc.com and we will look into this for you.

Re: Valeries wreath again,Please help!

Anonymous — Wed, 24 Nov 2021 14:56:01 GMT

Hi @MalteseMomma I see 3 orders for the Fresh Balsam Jingle Bell Wreath by Valerie would you like them all reinstated if it can be done?

Re: Valeries wreath again,Please help!

MalteseMomma — Wed, 24 Nov 2021 15:16:32 GMT

@Anonymous

I NEVER, EVER ordered 3 orders!!!

I only ordered 1 wreath!

I would like them ALL cancelled now!

THANK YOU!

Re: Valeries wreath again,Please help!

Anonymous — Wed, 24 Nov 2021 16:20:29 GMT

Thank you for posting @MalteseMomma 2 of the orders are canceled and one is in the process of being canceled.