topic Re: Please correct the banner in Customer Care

Please correct the banner

NYCLatinaMe — Fri, 08 Oct 2021 20:00:46 GMT

Customer service - please fix the banner if the forums will remain open. All I have is the word of other posters.

ETA: I did seach "blogs" and saw the news the forums will remain open.

Re: Please correct the banner

proudlyfromNJ — Fri, 08 Oct 2021 20:02:45 GMT

@NYCLatinaMe wrote:

Customer service - please fix the banner if the forums will remain open. All I have is the word of other posters.

@NYCLatinaMe I just typed in QVC which brought up the main page. Scroll to the bottom where it says Blogs and Forums and click on that. It will come up under the header of the forums closing. It starts off we listened to you.

This is the only place I see it.

Re: Please correct the banner

Marp — Fri, 08 Oct 2021 20:22:46 GMT

Maybe they are talking out of both sides of their mouth.

Re: Please correct the banner

Mz iMac — Fri, 08 Oct 2021 20:24:13 GMT

@NYCLatinaMe Nothing to fix........

Re: Please correct the banner

NYCLatinaMe — Fri, 08 Oct 2021 20:34:42 GMT

Nice to see you posting @Mz iMac!. I did search blogs and saw and confirmed the good news, but my banner is not like yours, it still says they are going away, so something needs to be fixed...

Re: Please correct the banner

Mz iMac — Fri, 08 Oct 2021 20:39:26 GMT

@NYCLatinaMe That's strange. Maybe it depinds on the device and/or browser you are using.

Refresh your browser or switch to another.

iMac

Waterfox browser

I lurk at the other place.

Re: Please correct the banner

geezerette — Fri, 08 Oct 2021 20:44:36 GMT

@NYCLatinaMe wrote:

Nice to see you posting @Mz iMac!. I did search blogs and saw and confirmed the good news, but my banner is not like yours, it still says they are going away, so something needs to be fixed...

@NYCLatinaMe

The only way I can see the notice that @Mz iMac posted is if I go to the QVC home page and scroll to the bottom and then click on 'forums and blogs'. It shows up for me that way. Otherwise, my forum pages look like yours.

Re: Please correct the banner

lil spot — Fri, 08 Oct 2021 20:49:57 GMT

I still see both banners even after shutting down and coming back in.

I'm not amused. They both are curt.

Re: Please correct the banner

Gorgf — Fri, 08 Oct 2021 20:52:38 GMT

I saw a paragraph that I skimmed." We heard you so now join Q at FACEBOOK."???? Not happening for most of us from the Posts I have seen, myself included.

Re: Please correct the banner

sonson — Fri, 08 Oct 2021 20:56:27 GMT

"WE HEARD YOU" to me means stop bothering the CEO with emails and letters. Until the banner is gone and something is in writing that the boards will be remain open after 11/2, I and I hope others will continue to send emails. My banner is still showing. Very skeptical and feel the message is a play on words, hope I'm wrong.

Re: Please correct the banner

NYCLatinaMe — Fri, 08 Oct 2021 21:59:11 GMT

@Mz iMac They fixed it!

At first I couldn't see the banner stating they were taking the banners down. Eventually they fixed it. QVC is not technologically savvy, as evidenced by this Facebook move. I expect them to be better and don't think I should work to fix their problems.

Re: Please correct the banner

NYCLatinaMe — Fri, 08 Oct 2021 22:26:56 GMT

@sonson wrote:
"WE HEARD YOU" to me means stop bothering the CEO with emails and letters. Until the banner is gone and something is in writing that the boards will be remain open after 11/2, I and I hope others will continue to send emails. My banner is still showing. Very skeptical and feel the message is a play on words, hope I'm wrong.

@sonson

The updated banner suggests QVC still wants to make a change. It would be silly of them to make a decision as to what the change will be right away, since I am sure they did not expect all the blowback for their previous decision. Better planning is required.

I think it would be a good idea to let the TPTB know what we want, so they consider it.

Re: Please correct the banner

NYCLatinaMe — Fri, 08 Oct 2021 22:40:29 GMT

And they got rid of that extra verbiage in the banner that made the message ambiguous. The initial language was included in the threads by PA Mom-mom in Holiday and Cakers3 in Community Chat.

@sonson