topic Re: Help Please in Customer Care

Help Please

meem120 — Sun, 03 Oct 2021 12:34:01 GMT

Could you please check on 2 orders I made on 9/6 for the D&C TSV jeans?

Order number ending on 4947. and 4948

I see many reviews and a number of people have received their order, but mine still say advance order, same as the before.

Thank you

Re: Help Please

riley1 — Sun, 03 Oct 2021 12:52:49 GMT

@meem120 - you might do better by emailing the QVC social team at: QVCsocialteam@qvc.com

Include your order numbers. They are usually pretty quick to respond.

Re: Help Please

Cali Bag Lady — Sun, 03 Oct 2021 20:46:37 GMT

I would suggest that you take your concerns to QVC's social media team. They are AWESOME!!! I haven't had to use them in awhile but when I did they were quick to respond and resoved the issue for me.

Re: Help Please

Pearlee — Sun, 03 Oct 2021 14:49:23 GMT

@Cali Bag Lady wrote:
I would suggest that you take your concerns to QVC's social media team. They are AWESOME!!! I haven't had to use them in awhile but when I did they were quick to respond and resoved the issue for me. Here is their email addy. www.social.team@qvc.com

@Cali Bag Lady FYI The social media team are the people who read this Customer Care thread to address problems. That's what this thread is all about.

Re: Help Please

meem120 — Sun, 03 Oct 2021 15:37:27 GMT

Thank you everyone. I appreciate your help

Re: Help Please

shoechic — Sun, 03 Oct 2021 16:03:52 GMT

@Cali Bag Lady that email address is incorrect. Someone else already posted the correct email address.