topic Re: Mods need help in Customer Care

Mods need help

TennJackie — Sun, 12 Sep 2021 16:53:04 GMT

I returned J397443 Affinity curb Link necklace & J39133 Gemstone Bangle bracelet, because both pieces were defected. Here is tracking info for both pieces that were delivered on 8/19/2021 @1:11 pm. I am not showing that you received the necklace, and I am being charged. Please check and credit my account.

Re: Mods need help

Kim-QVC — Sun, 12 Sep 2021 17:15:33 GMT

@TennJackie wrote:

I returned J397443 Affinity curb Link necklace & J39133 Gemstone Bangle bracelet, because both pieces were defected. Here is tracking info for both pieces that were delivered on 8/19/2021 @1:11 pm. I am not showing that you received the necklace, and I am being charged. Please check and credit my account.

Hi @TennJackie thank you for posting in our Customer Care Community forum. I am sorry that these have not processed as a return. Please send the tracking information to QVCSocialTeam@qvc.com so we can assist, thank you. -Kim

Re: Mods need help

TennJackie — Sun, 12 Sep 2021 18:12:02 GMT

tracking: 9500 1160 2660 1229 0412 38 & 950011601229041245. Hope this helps. tennjackie

Re: Mods need help

Love my grandkids — Sun, 12 Sep 2021 19:46:40 GMT

@TennJackie Please edit your post to remove the tracking numbers as these are considered personal info and EMAIL them as the mod posted.

Re: Mods need help

SharkE — Mon, 13 Sep 2021 01:32:33 GMT

@Kim-QVC