topic Another test... in Customer Care

Another test...

MacDuFF — Sun, 12 Sep 2021 01:35:49 GMT

I tried to post my weekly fashion favorites..twice. Not showing up. Testing to see if I can post a new thread here...

Re: Another test...

MacDuFF — Sun, 12 Sep 2021 01:37:37 GMT

Testing to see if I can use the reply function and post pics...

Re: Another test...

Kachina624 — Sun, 12 Sep 2021 01:37:57 GMT

Youre coming through loud and clear.

Re: Another test...

MacDuFF — Sun, 12 Sep 2021 01:41:39 GMT

@AnjalenaQVC Thanks for your prompt response to my email. As you can see, there is no "delay" in this new message posting. Is there a reason why I cannot post a new message in the Fashion forum?

Re: Another test...

on the bay — Sun, 12 Sep 2021 01:43:36 GMT

I see it and she looks really nice

Re: Another test...

MacDuFF — Sun, 12 Sep 2021 02:39:32 GMT

@AnjalenaQVC or any mod on duty...

It's been over an hour. How long do you think this "delay" in my thread posting will last? I tried a third time. I received the "posted!" message on all three attempts. Will three of the same threads post once the "delay" ends? Do you see my three threads on your end?

Re: Another test...

Annabellethecat66 — Sun, 12 Sep 2021 03:27:50 GMT

@MacDuFF OMG! You look so cute!

You could pass for a twenty-something.

Love your clothes. Love your hair.

Re: Another test...

author — Sun, 12 Sep 2021 15:33:30 GMT

Where are you @MacDuFF ?? My Sunday morning is now very dismal without your fashion picks for the week....hurry back, my coffee is getting cold waiting for your post....

Re: Another test...

Kim-QVC — Sun, 12 Sep 2021 16:08:28 GMT

@MacDuFF wrote:

@AnjalenaQVC or any mod on duty...

It's been over an hour. How long do you think this "delay" in my thread posting will last? I tried a third time. I received the "posted!" message on all three attempts. Will three of the same threads post once the "delay" ends? Do you see my three threads on your end?

Hi @MacDuFF I am sorry that is happening. No, we are not seeing your thread in Fashion forum and I am sorry, we are not aware of any issues with the Community forums today, yours is the first notice that we've received of any issue. -Kim

Re: Another test...

MacDuFF — Mon, 13 Sep 2021 01:15:55 GMT

Thank you @Kim-QVC ...that helps me figure out what to attempt next. I just posted a new thread Fashion Favorites (w/e 9/11/21)... on 9/12 approx 9:05PM EST.

My attempt #7 was posted and I could see it as usual. I thot maybe one of my pics was corrupted in some way causing the problem, so I posted 3 sections/pics at a time.

I was able to post and edit 3 or 4 times and it was on the board and showing/reading properly.

I then edited it again and POOF! the entire thing is gone again (so that makes me think one of the 3 pics in that section is screwy).

I hope this makes sense.

I know you are busy and this is not important, but can you or whomever is one duty tell me if you see my post this evening or if you saw it a few minutes ago when it was on the fashion forum?

I'm determined to figure this out.

Re: Another test...

MacDuFF — Mon, 13 Sep 2021 02:07:45 GMT

@Kim-QVC Yep, one of the pics was corrupted and was, apparently, causing the problem. Thank you for letting me know you couldn't see my posts at all on your end...helped me figure it out.

I should have thot of one of the pics causing the problem first, but I'm not an IT person, altho I've been around IT and computers most of my life and have learned a thing or two. I should have been a systems analyst...or something!

The fact that your system kept giving me the posted! message was throwing me off. Also, I couldn't figure what "delay" meant.

I apologize for everything I thought about y'all...at midnight last night...when I was tired...and grumpy!

@Annabellethecat66 That's not me. I wish.

Re: Another test...

Kim-QVC — Mon, 13 Sep 2021 11:33:05 GMT

@MacDuFF wrote:

@Kim-QVC Yep, one of the pics was corrupted and was, apparently, causing the problem. Thank you for letting me know you couldn't see my posts at all on your end...helped me figure it out.

I should have thot of one of the pics causing the problem first, but I'm not an IT person, altho I've been around IT and computers most of my life and have learned a thing or two. I should have been a systems analyst...or something!

The fact that your system kept giving me the posted! message was throwing me off. Also, I couldn't figure what "delay" meant.

I apologize for everything I thought about y'all...at midnight last night...when I was tired...and grumpy!

@Annabellethecat66 That's not me. I wish.

Good morning @MacDuFF thank you for posting back and letting us know what happened. Also, I am glad that you didn't give up on the post 👍 -Kim