topic Re: New Nickname in Customer Care

New Nickname

MSUSpartan155 — Mon, 26 Jul 2021 17:58:32 GMT

PLEASE, PLEASE, PLEASE stop asking me to change my nickname. I am asked every day I sign into QVC. I just put in my current and only nickname ever used, and save it; then I can shop without problems.

WHY does this happen? Why am I being asked to change my nickname daily? This is only one of several irritants with QVC.

Re: New Nickname

Kachina624 — Mon, 26 Jul 2021 18:31:25 GMT

The only time I'm asked is when I attempt to answer questions in the Review section. I just ignore it and move on.

Re: New Nickname

FancyPhillyshopper — Mon, 26 Jul 2021 21:31:06 GMT

This has never happened to me. I can only wonder if it is the device you are using, because the change nickname button is near the sign-in button.

Maybe your screen is bouncing as you are connecting to the QVC website--I know that happens to me a lot when I use my cell phone versus when I use my computer.

Sometimes you just have to wait for everything to completely load before pressing the buttons.