topic Re: What is it with qvc is better on the app ??? in Customer Care

What is it with qvc is better on the app ???

Kitty Galore — Fri, 23 Jul 2021 23:52:36 GMT

why does this keep showing up every time I try to do a search or read the forum. It just started today , I have to push it out of the way, no wAy to click it away . I'm on my iPad I wonder if it's just with iPads?? Anyone else have this issue ?

Re: What is it with qvc is better on the app ???

Mombo1 — Fri, 23 Jul 2021 23:56:34 GMT

@Kitty Galore wrote:
why does this keep showing up every time I try to do a search or read the forum. It just started today , I have to push it out of the way, no wAy to click it away . I'm on my iPad I wonder if it's just with iPads?? Anyone else have this issue ?

@Kitty Galore Yes...annoying. I click on the x to remove it....

Re: What is it with qvc is better on the app ???

dooBdoo — Sat, 24 Jul 2021 00:16:48 GMT

@Kitty Galore

If this is what you're seeing, just tap

the very small

"Continue to Mobile Web"

below the red "GET" bar.

Eta: @Kitty Galore, @Mombo1, There isn't an "x" on this pop-up.

Re: What is it with qvc is better on the app ???

Kitty Galore — Sat, 24 Jul 2021 00:12:23 GMT

@Mombo1 wrote:
@Kitty Galore wrote:
why does this keep showing up every time I try to do a search or read the forum. It just started today , I have to push it out of the way, no wAy to click it away . I'm on my iPad I wonder if it's just with iPads?? Anyone else have this issue ?
@Kitty Galore Yes...annoying. I click on the x to remove it....
@Mombo1 wrote:
@Kitty Galore wrote:
why does this keep showing up every time I try to do a search or read the forum. It just started today , I have to push it out of the way, no wAy to click it away . I'm on my iPad I wonder if it's just with iPads?? Anyone else have this issue ?
@Kitty Galore Yes...annoying. I click on the x to remove it....

@Mombo1 I would if it showed the X but it isn't there !!! I wish they would stop with this pop up stuff . I cannot even do a search as it just drops down. I wish the it team would work on getting rid of it . Please mods can you tell them about all the pop ups .

Re: What is it with qvc is better on the app ???

Kitty Galore — Sat, 24 Jul 2021 00:15:46 GMT

@dooBdoo wrote:

@Kitty Galore

If this is what you're seeing, just tap
the very small
"Continue to Mobile Web"

below the red "GET" bar.

Thank you @dooBdoo that worked !!! Do have to do that though each time , what a pain !

Re: What is it with qvc is better on the app ???

Kachina624 — Sat, 24 Jul 2021 00:17:06 GMT

@Kitty Galore wrote:
why does this keep showing up every time I try to do a search or read the forum. It just started today , I have to push it out of the way, no wAy to click it away . I'm on my iPad I wonder if it's just with iPads?? Anyone else have this issue ?

@Kitty Galore No, I can assure you it's not just with iPad. It's the most annoying thing they've ever done. This morning it hid the top of my screen so I couldn't access my account, do a search, check the program guide etc. They later cleared it away.

Many of us will never consider the app until we can access the boards there.

Re: What is it with qvc is better on the app ???

Kitty Galore — Sat, 24 Jul 2021 00:26:33 GMT

@Kachina624 wrote:

@Kitty Galore wrote:
why does this keep showing up every time I try to do a search or read the forum. It just started today , I have to push it out of the way, no wAy to click it away . I'm on my iPad I wonder if it's just with iPads?? Anyone else have this issue ?
@Kitty Galore No, I can assure you it's not just with iPad. It's the most annoying thing they've ever done. This morning it hid the top of my screen so I couldn't access my account, do a search, check the program guide etc. They later cleared it away.

Many of us will never consider the app until we can access the boards there.

@Kachina624 Same with me , can't do a search even It hides at the top of my page just like you said. Never saw this before its bad enough with all the other pop ups but at least you can click them away quickly.

Re: What is it with qvc is better on the app ???

Kachina624 — Sat, 24 Jul 2021 00:33:23 GMT

@Kitty Galore Try @dooBdoo 's fix above.

Re: What is it with qvc is better on the app ???

tucsongal — Sat, 24 Jul 2021 17:26:46 GMT

@dooBdoo thank you!! That pop up is so annoying that I never look at it and hadn’t noticed the other option. And it looks like it’s carrying over throughout the session. I can deal with the constantly jumping page and the crazy sign-in process but this was going to be the last straw for me.