topic Re: MODS please help in Customer Care

MODS please help

Stevie Nix — Sun, 11 Jul 2021 10:58:31 GMT

Another poster started a post about a horrible experience at Walmart using my sign in. All responses address the original poster and the original poster is responding using my sign in. I have been LuvmyLab for years. Now someone else is using that sign in. Furthermore I am now showing ujp as BevG, a sign in I haven't used for years. What is going on?

Re: MODS please help

4kitties — Sun, 11 Jul 2021 11:05:21 GMT

I sure hope they can get all these issues straightened out.

If someone is posting under your sign in would they have access to your information too? This is very concerning.

Re: MODS please help

KingstonsMom — Sun, 11 Jul 2021 11:12:59 GMT

Due to a computer glitch many posters were forced to choose another user name for the forums losing their previous one.

In your case, another poster who was forced to choose another nic, probably chose your former nic after it was taken away from you.

The nic used on the forums would not compromise account information, since that's tied to your email address, etc., not your forum user name.

Re: MODS please help

tiny 2 — Sun, 11 Jul 2021 11:56:09 GMT

@Stevie Nix wrote:
Another poster started a post about a horrible experience at Walmart using my sign in. All responses address the original poster and the original poster is responding using my sign in. I have been LuvmyLab for years. Now someone else is using that sign in. Furthermore I am now showing ujp as BevG, a sign in I haven't used for years. What is going on?

@Stevie Nix, That poster has photos in her profile. Click on her name and see if those are your photos. If they are you have a problem and I would email the mods right away.

Re: MODS please help

millieshops — Sun, 11 Jul 2021 12:06:38 GMT

@KingstonsMom I know that's what a mod said, but I still feel QVC is adding to online danger by not getting to the bottom of their problems. Every bit of info hacker thieves get is one more piece they don't have to search for.

Re: MODS please help

Carmie — Sun, 11 Jul 2021 13:37:44 GMT

There is a big problem going on. Years ago, I was forced to chose a new screen name to sign into QVC forums. I chose to capalitalize my screen name. instead of changing it completely.

I have been using that nick for ages. Recently, I have noticed that my nick has reverted to my old one...only the first letter capitalized.

Please check to make sure your correct screen name is listed before you post.

@Stevie Nix I'll bet that the poster using your nick did nothing to create this error and might not have been aware that it was happening.

I hope this gets fixed pronto.

Re: MODS please help

BlueFinch — Sun, 11 Jul 2021 14:16:12 GMT

While the mod's are at it, I wish they would address the issue that some of us can't sign out of the forums. That's unacceptable, too.

Are we on our own to handle these issues, or are they still trying to fix the problems? I've tried everything on my end, to no avail.

Re: MODS please help

Sage04 — Sun, 11 Jul 2021 14:35:41 GMT

@Stevie Nix wrote:
Another poster started a post about a horrible experience at Walmart using my sign in. All responses address the original poster and the original poster is responding using my sign in. I have been LuvmyLab for years. Now someone else is using that sign in. Furthermore I am now showing ujp as BevG, a sign in I haven't used for years. What is going on?

@Stevie Nix check to make sure that the spelling is the same. Capitalizing one letter does make a difference. As someone suggested, check the pictures and see if you recognize them.

Re: MODS please help

x Hedge — Sun, 11 Jul 2021 14:43:17 GMT

On July 4th I signed in and found I'd been given a different forum name. The system notified me my name (Hedge) was already in use.

Yes, by ME! and I'm trying to get it back!

So my question is, since the software settings replaced your name LuvmyLab with BevG, how did it allow/approve another poster to select LovmyLab as their new nickname? Why didn't they get the same notice saying LovmyLab was a nickname that was already in use?

How can a software glitch be applied inconsistently?

Hope that's clear.

By the way, when I tried to post a review yesterday the system prompted me to edit/select a new nickname to use in reviews.

It wouldn't let me choose Hedge there either.

Re: MODS please help

tiny 2 — Sun, 11 Jul 2021 15:21:34 GMT

@Stevie Nix wrote:
Another poster started a post about a horrible experience at Walmart using my sign in. All responses address the original poster and the original poster is responding using my sign in. I have been LuvmyLab for years. Now someone else is using that sign in. Furthermore I am now showing ujp as BevG, a sign in I haven't used for years. What is going on?

@Stevie Nix, Her nic was changed to LuvmyLab. She posted that her nic was KarenK and it was automatically changed. She posted on 7/7.

Re: MODS please help

Love my grandkids — Sun, 11 Jul 2021 15:29:58 GMT

I too posted a concern about this and have read almost all of the posts concerning this.

As far as I can see, NO mods have ever posted any kind of response. Or did I miss it?

I think their silence is an indication of a big problem.

Re: MODS please help

BlueFinch — Sun, 11 Jul 2021 15:56:54 GMT

@Love my grandkids wrote:
I too posted a concern about this and have read almost all of the posts concerning this.

As far as I can see, NO mods have ever posted any kind of response. Or did I miss it?

I think their silence is an indication of a big problem.

@Love my grandkids Yes, the lack of response has been very obvious. This would make anyone suspicious of something more serious.

Re: MODS please help

x Hedge — Sun, 11 Jul 2021 16:56:21 GMT

I just did a forum user name search, and according to the result no poster using LovmyLab exists!

So if you try to change your forum name to LovemyLab why does the system deny it, saying that name already exists?

Re: MODS please help

tiny 2 — Sun, 11 Jul 2021 17:16:14 GMT

@x Hedge wrote:

I just did a forum user name search, and according to the result no poster using LovmyLab exists!

So if you try to change your forum name to LovemyLab why does the system deny it, saying that name already exists?

ETA @x Hedge

It is LuvmyLab

Re: MODS please help

x Hedge — Sun, 11 Jul 2021 17:51:07 GMT

I was just seeing that the current LuvmyLab 's former name KarenK no longer shows up in the user search.

Thanks @tiny 2 !! (Oops!)

It's my "smart" keyboard. It changed the spelling on that name twice in writing this reply. It must've "corrected" it for me earlier without my noticing.

Re: MODS please help

tiny 2 — Sun, 11 Jul 2021 18:05:42 GMT

@x Hedge wrote:
I was just seeing that the current LuvmyLab 's former name KarenK no longer shows up in the user search.

Thanks @tiny 2 !! (Oops!)
It's my "smart" keyboard. It changed the spelling on that name twice in writing this reply. It must've "corrected" it for me earlier without my noticing.

@x Hedge, LOL I kind of thought so.

Maybe someone is trying to help @Stevie Nix . The Mods are kind of scarce.
KarenK was very shocked and posted a couple of times about it because it wasn't a former name like many described.

Re: MODS please help

x Hedge — Sun, 11 Jul 2021 18:15:33 GMT

@tiny 2

Like others, the name that appeared above my avatar wasn't a name I'd ever used on the forums either.

My original name doesn't show in a a user search. So it should be available, right?

But if I try to edit back to that name it says someone's already using it.

Re: MODS please help

Mimi 1883 — Sun, 11 Jul 2021 22:16:41 GMT

I was just now able to finally sign in to the Forums. However, it changed my User Name from 'luvstogarden' to 'DoxieJ'. I had tried to change my user name Months ago, but without any luck - Now, all of a sudden, it changed.