topic Re: MODERATOR, PLEASE in Customer Care

MODERATOR, PLEASE

kittykatkay — Thu, 24 Jun 2021 01:48:05 GMT

I ordered 2 sets of 2 "AS IS" Bethlehem lights glitter sprigs with color LEDs in white on June 13 for $34.50. I received one set on June 16th and the other set just shipped today.

I also noticed that the price has been reduced to $25.50 and was wondering if I could get a refund on what I paid on June 13th since it was only a couple of weeks ago.

BTWay....I LOVE the set I received on June 16th and can't wait to get my other set. (I don't know why they didn't ship at the same time since I ordered them the same day, but glad to see it's coming).

Thank you for help and again, I hope you can refund me the difference in price on both sets ordered. Great price.

EDITED: See post below. I called "Keith" in Customer Service and he gave me a refund. So, he took care of it. Thanks.

Re: MODERATOR, PLEASE

banned again — Thu, 24 Jun 2021 01:11:48 GMT

The "moderators" seem to be out today. You might want to try emailing customercare@qvc.com

Re: MODERATOR, PLEASE

kittykatkay — Thu, 24 Jun 2021 01:46:45 GMT

MODERATORS....never mind. I called "Keith" in customer service and he gave me credit for the difference.

SHOUTOUT to KEITH. Thank you and oh my, I told him he has a nice sounding voice and he does!!! Great customer service from KEITH. Give him a raise.

Re: MODERATOR, PLEASE

RespectLife — Thu, 24 Jun 2021 13:32:30 GMT

@kittykatkay

QVC does have a policy that if the item is reduced within 30 days, they will give you the sale price difference refund.

This is a standard policy. I always watch and have received a prompt credit from either C/S, Chat or the moderators.