topic Re: Has anyone seen THIS shipping issue ? in Customer Care

Has anyone seen THIS shipping issue ?

Goodie2shoes — Tue, 22 Jun 2021 17:20:58 GMT

tracking shows a package shipped from Memphis midday on 6/21 arrived in St. Louis the evening of 6/21 but now shows it's been shipped again from Memphis this morning 6/22 ! I have to say that at least it shipped from QVC sooner than expected given the shipping issues.

Re: Has anyone seen THIS shipping issue ?

Kachina624 — Tue, 22 Jun 2021 17:27:06 GMT

The pattern to shipping is that there is no pattern. Anything can happen. Your package probably didn't get unloaded and went right back where it came from.

Re: Has anyone seen THIS shipping issue ?

GinaV24 — Tue, 22 Jun 2021 17:44:40 GMT

I saw this and although it has nothing to do with QVC, I thought I'd mention it since it does apply to the post office and their continuing issues.

On May 8 I sent a package via priority mail from one place in PA to another place. It shipped from the original PO but got "stuck" in one of the sorting facilities. Over a month later (and I've contacted the PO multiple times), all they can tell me is that it made it to here but they have no idea where it is. It's so frustrating. If I had realized it would have been that goofed up I would have driven the package to my friend's house and delivered her birthday present in person!

At this point I've put a lost letter request in.

Re: Has anyone seen THIS shipping issue ?

Katcat1 — Tue, 22 Jun 2021 17:51:10 GMT

@Goodie2shoes I have seen this a couple of times. Leaves NC or one of those southern states (I live in IL) then it is shipped to CA (yes, 2,000 miles away) and then back to IL. That must be the economy, economy route. lol

Re: Has anyone seen THIS shipping issue ?

Jeanne from VA — Tue, 22 Jun 2021 18:19:22 GMT

@Kachina624 One of my QVC packages was accepted by the local postal distribution center (an hour from where I live), six days before it was ever delivered. It went into limbo for a while. That was certainly not QVC's fault.

Re: Has anyone seen THIS shipping issue ?

Kachina624 — Tue, 22 Jun 2021 18:26:38 GMT

@Jeanne from VA I had one arrive at my local post office and the next thing I know, it was in California where it sat for 3-4 days until someone noticed it.

Re: Has anyone seen THIS shipping issue ?

Mistreatedbycs — Tue, 22 Jun 2021 18:33:22 GMT

It's allover like this, I truly believe it's intentional until they (the post office) get their bailout.

Re: Has anyone seen THIS shipping issue ?

Jeanne from VA — Tue, 22 Jun 2021 18:54:01 GMT

@Kachina624 Occasionally, my packages take the scenic route, too. 😊

Re: Has anyone seen THIS shipping issue ?

Kachina624 — Tue, 22 Jun 2021 18:56:27 GMT

@Jeanne from VA They were the only ones touring in 2020 for sure.

Re: Has anyone seen THIS shipping issue ?

new nickname 4 — Tue, 22 Jun 2021 18:57:52 GMT

Tracking seems to be somewhat in error the last few weeks, probably at the post office end. Saturday I tracked my Lori G sweater, it was 2 post offices away, then was transferred to another post office not in the normal route to my home. I received it today. Yes tracking still shows a round about path of shipping, but I know that it couldn't have been in Kansas City PO on Saturday, sent to Des Moines on Sunday then by passed Omaha, also Lincoln to reach my local post office and still be delivered today.

Re: Has anyone seen THIS shipping issue ?

Susan in California — Tue, 22 Jun 2021 21:11:52 GMT

@Goodie2shoes

On 6/6 I ordered two tops from QVC.

The order had been moving along, and even made it to my town, and then oops, it left and headed north. I called the Q, CS ,on June 20

and they offered the option of cancel/refund. I was told if it arrives, just send it back or call.

I decided to get a refund. The items are still in limbo land,

shipping just stopped on 6/12. No tracking since then.

I have to admit, this is a first for me: everything I have ever ordered from QVC has been received by me, either on time, a few days earlier or a few days later.

I have only had one item "lost" from Amazon, about a year ago,

and it finally arrived about a week later.

Re: Has anyone seen THIS shipping issue ?

Nomore — Tue, 22 Jun 2021 22:26:10 GMT

I've seen lots of packages take the scenic route. Then they like to stay at Hodgkins,IL to party for awhile, must be fun!

I get mad at the PO when they get my medicine in town from DHL, then they send it all over CO for a few more days while I'm gettting closer and closer needing them. These are specialty pills that keep me alive daily. I've talked to the medicine company and the PO and they said they will try. Same problem even when I've upped the delivery.

Re: Has anyone seen THIS shipping issue ?

RealtyGal2 — Tue, 22 Jun 2021 23:18:40 GMT

@Goodie2shoes wrote:
tracking shows a package shipped from Memphis midday on 6/21 arrived in St. Louis the evening of 6/21 but now shows it's been shipped again from Memphis this morning 6/22 ! I have to say that at least it shipped from QVC sooner than expected given the shipping issues.

I had an item ship to my town, but the day it arrived at my post office it showed on tracking that it had been shipped to another state. I called CS and they sent out another one. As it turned out, I received the item the next day and I received the CS item the day after. It was strange, but turned out okay.