topic Re: Attn Mods: Where is my item? in Customer Care

Attn Mods: Where is my item?

gulf coast girl — Fri, 28 May 2021 15:29:19 GMT

I ordered a Kitchen Aid ice cream bowl and this website says it was delivered, it might have been but it wasn't delivered here to my house....I called customer service and whomever I spoke with says they won't do anything for me for another 3 weeks...seriously, what in the world for?

I would like my item or I expect to be reimbursed for the item I never received.

Can you fix this for me, thank you in advance.

Re: Attn Mods: Where is my item?

kitcat51 — Fri, 28 May 2021 15:53:51 GMT

Go to you account, get the tracking number for your package & call the service (UPS, USPS, FEDEX) that delivered it, they can help you.

Re: Attn Mods: Where is my item?

Kim-QVC — Fri, 28 May 2021 16:35:11 GMT

@gulf coast girl wrote:

I ordered a Kitchen Aid ice cream bowl and this website says it was delivered, it might have been but it wasn't delivered here to my house....I called customer service and whomever I spoke with says they won't do anything for me for another 3 weeks...seriously, what in the world for?

I would like my item or I expect to be reimbursed for the item I never received.

Can you fix this for me, thank you in advance.

Hi @gulf coast girl thank you for shopping and posting with us. I apologize that it was not receive and for the poor customer service. I have sent you an email about this order. -Kim