topic Re: Auto Delivery in Customer Care

Auto Delivery

89135 — Wed, 18 Dec 2019 17:20:56 GMT

Why is my last auto delivery food item say Backorder and doesnt show on the site....they've known for awhile this was to be shipped out on 12-16 ...now Backorder and not showing on site ????

Re: Auto Delivery

Anonymous — Wed, 18 Dec 2019 18:09:01 GMT

Hi @89135 I am so sorry that happened. I will email the team the handles the Auto Delivery orders to see if they can help.

Re: Auto Delivery

89135 — Wed, 18 Dec 2019 20:50:42 GMT

Thank you Alice @QVC...hopefully they can help

Re: Auto Delivery

89135 — Fri, 20 Dec 2019 18:42:20 GMT

Alice@QVC...any word on my Auto Delivery item ?

Re: Auto Delivery

89135 — Thu, 26 Dec 2019 19:15:23 GMT

Alice@QVC..any word on my Auto Delivery from 12/17 ?????

Re: Auto Delivery

Barbara-QVC — Thu, 26 Dec 2019 21:17:31 GMT

@89135 wrote:

Alice@QVC..any word on my Auto Delivery from 12/17 ?????

Hi @89135

Unfortunately we have not received word yet as to when stock will be available.

Barb

Customer Care

Re: Auto Delivery

katholli — Sat, 22 May 2021 15:02:59 GMT

Auto-delivery hasn't worked properly in weeks! Makes it very difficult to update when you want orders, want to skip or change. Is someone addressing the issue?

Re: Auto Delivery

homedecor1 — Sun, 23 May 2021 04:33:19 GMT

@katholli

This thread is from 2019 may I suggest you email:

qvcsocialteam@qvc.com

They are extremely helpful in determining issues with orders.

In the email I always put my order # & date ordered.

I've gotten my answers quickly from a moderator 🙂