topic Re: PROBLEM SIGNING IN in Customer Care

PROBLEM SIGNING IN

Shanus — Thu, 22 Apr 2021 22:21:43 GMT

It took me hours and many calls to CS to sign in here. There are none or few posts with today's date, so we all have difficulty signing in. PLEASE CHECK THIS OUT!!!

Re: PROBLEM SIGNING IN

stellabystarlight — Thu, 22 Apr 2021 22:22:43 GMT

It is fixed now.

Re: PROBLEM SIGNING IN

mousiegirl — Thu, 22 Apr 2021 22:24:50 GMT

@Shanus wrote:
It took me hours and many calls to CS to sign in here. There are none or few posts with today's date, so we all have difficulty signing in. PLEASE CHECK THIS OUT!!!

@Shanus Just now was able to sign in.

Re: PROBLEM SIGNING IN

Renata22 — Thu, 22 Apr 2021 22:25:20 GMT

I couldn't sign in at all a few hours ago. Just now it took 2 times before it worked.

Re: PROBLEM SIGNING IN

Drythe — Thu, 22 Apr 2021 22:27:09 GMT

@Shanus wrote:
It took me hours and many calls to CS to sign in here. There are none or few posts with today's date, so we all have difficulty signing in. PLEASE CHECK THIS OUT!!!

@Shanus

For me it was fixed only moments ago.

Cleared my cache, used three different browsers, changed my password

twice. Nothing fixed it. Don't know what changed.

Thank you mods!

Re: PROBLEM SIGNING IN

mousiegirl — Thu, 22 Apr 2021 22:32:17 GMT

@Drythe wrote:
@Shanus wrote:
It took me hours and many calls to CS to sign in here. There are none or few posts with today's date, so we all have difficulty signing in. PLEASE CHECK THIS OUT!!!
@Shanus

For me it was fixed only moments ago.

Cleared my cache, used three different browsers, changed my password
twice. Nothing fixed it. Don't know what changed.

Thank you mods!

@Drythe The issue was with QVC, as I contacted somone and was told.

Re: PROBLEM SIGNING IN

QVCkitty1 — Thu, 22 Apr 2021 22:39:20 GMT

I just got in. It was weird because I woke up to a power outage this AM, and when it came back on it took awhile for my internet to start working. For awhile I thought my issues here were because of the outage until it continued . Glad it's working again.

Re: PROBLEM SIGNING IN

Barbara-QVC — Thu, 22 Apr 2021 22:33:12 GMT

@Shanus @Drythe @Renata22 @mousiegirl @stellabystarlight

Nice to see that you were all able to sign back in. The mods just got back in too!

Barb

Customer Care

Re: PROBLEM SIGNING IN

proudlyfromNJ — Thu, 22 Apr 2021 22:33:28 GMT

@Shanus The forums have been down since the middle of last night. IT knew and finally got it fixed.

Re: PROBLEM SIGNING IN

Drythe — Thu, 22 Apr 2021 22:56:05 GMT

@Barbara-QVC wrote:
@Shanus @Drythe @Renata22 @mousiegirl @stellabystarlight

Nice to see that you were all able to sign back in. The mods just got back in too!

Barb
Customer Care

@Barbara-QVC

Thanks for all you do! Missed you, Y’all are 🌟🌟🌟!

Re: PROBLEM SIGNING IN

Spurt — Thu, 22 Apr 2021 23:38:23 GMT

@Barbara-QVC

Thanks to whoever got the Forums up and running again! Ive tried since this morning, I cleared cache tried different browsers, tried both android phone and laptop...I then did a Live Chat with CS and the woman said some of the Forums had been removed permanently but I told her I couldnt access any of it and couldnt even sign in.....She then said she would refer the issue on.... But is this a future plan to shut down the Forums or was this just a big technical issue they were having today...??!?!?!?

Re: PROBLEM SIGNING IN

Spurt — Thu, 22 Apr 2021 23:28:33 GMT

@mousiegirl wrote:
@Drythe wrote:
@Shanus wrote:
It took me hours and many calls to CS to sign in here. There are none or few posts with today's date, so we all have difficulty signing in. PLEASE CHECK THIS OUT!!!
@Shanus

For me it was fixed only moments ago.

Cleared my cache, used three different browsers, changed my password
twice. Nothing fixed it. Don't know what changed.

Thank you mods!

@Drythe The issue was with QVC, as I contacted somone and was told.

@mousiegirl

What did they tell you......

Re: PROBLEM SIGNING IN

mousiegirl — Thu, 22 Apr 2021 23:33:30 GMT

@Spurt wrote:
@mousiegirl wrote:
@Drythe wrote:
@Shanus wrote:
It took me hours and many calls to CS to sign in here. There are none or few posts with today's date, so we all have difficulty signing in. PLEASE CHECK THIS OUT!!!
@Shanus

For me it was fixed only moments ago.

Cleared my cache, used three different browsers, changed my password
twice. Nothing fixed it. Don't know what changed.

Thank you mods!

@Drythe The issue was with QVC, as I contacted somone and was told.
@mousiegirl

What did they tell you......

@Spurt That they were having an issue with signing in and were working on fixing it.

Re: PROBLEM SIGNING IN

Barbara-QVC — Thu, 22 Apr 2021 23:38:08 GMT

@Spurt wrote:

@Barbara-QVC

Thanks to whoever got the Forums up and running again! I clearted cache tried different browsers, tried both android phone and laptop...I then did a Live Chat with CS and they said some of the Forums had been removed permanently but I told her I couldnt access any of it and couldnt even sign in.....She then said she would refer the issue on.... But is this a future plan to shut down the Forums or was this just a big technical issue with the Forums??!?!?!?

@Spurt unfortunately this was a techinical glitch.

Barb

Customer Care

Re: PROBLEM SIGNING IN

Mz iMac — Thu, 22 Apr 2021 23:38:45 GMT

I thought I was

Re: PROBLEM SIGNING IN

Spurt — Thu, 22 Apr 2021 23:41:04 GMT

@Barbara-QVC wrote:
@Spurt wrote:
@Barbara-QVC

Thanks to whoever got the Forums up and running again! I clearted cache tried different browsers, tried both android phone and laptop...I then did a Live Chat with CS and they said some of the Forums had been removed permanently but I told her I couldnt access any of it and couldnt even sign in.....She then said she would refer the issue on.... But is this a future plan to shut down the Forums or was this just a big technical issue with the Forums??!?!?!?

@Spurt unfortunately this was a techinical glitch.

Barb
Customer Care

@Barbara-QVC

Thanks for clarifying the issue, much appreciated. I was a bit concerned and told the Rep gee they shut it down permanently without letting everyone know so we could set up another place to meet....thats when she said she would refer it on....

Re: PROBLEM SIGNING IN

Desertdi — Fri, 23 Apr 2021 00:02:32 GMT

Cousin ITT ????

Re: PROBLEM SIGNING IN

Xivambala — Fri, 23 Apr 2021 00:32:51 GMT

I had the same problem as everyone else, and was able to sign in just now when I just got home. I noticed @Desertdi was able to post a message today that was deleted. I never could figure out how that happened. I actually thought QVC was going to shut down the forums in favor of Facebook and Instagram. That would be a shame as there are so many that do not use those platforms, myself included.

Re: PROBLEM SIGNING IN

AuntG — Fri, 23 Apr 2021 00:36:08 GMT

@Mz iMac wrote:
I thought I was

====

Me too @Mz iMac . I said to my DH that I must have done something really bad

Re: PROBLEM SIGNING IN

Mlsg — Fri, 23 Apr 2021 02:11:23 GMT

@Barbara-QVC Thank you!