topic Re: Problem with Order Status in Customer Care

Problem with Order Status

songbird — Sun, 18 Apr 2021 23:15:40 GMT

Order Status is still showing my orders as preparing your order. Today I received one of my requests that still says preparing your order. Is there some way this can be fixed? I called Customer Service about this. I don't want to have duplicate items sent out to me.

Re: Problem with Order Status

Beth-QVC — Sun, 18 Apr 2021 23:43:36 GMT

@songbird

Was the item sent from one of our external vendors? Sometimes the vendors are delayed in notifying us that they have shipped an item. Everything should be brought up to date on Monday.

Beth QVC

Re: Problem with Order Status

songbird — Mon, 19 Apr 2021 00:34:43 GMT

It was from Barefoot Dreams.

Re: Problem with Order Status

songbird — Mon, 19 Apr 2021 09:36:39 GMT

They are sending me a duplicate order.

Re: Problem with Order Status

babym — Tue, 04 May 2021 18:01:17 GMT

I also have a issue with a ordered i placed in march and it still has not arrived and all i get is there is a delay and no explanation why and what the delay is it will be 2 months on the 13th that i ordered and still no answers